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Customer Ratings & Reviews

Your price for this item is $431.99
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The comparable value price is $479.99

Customer reviews

Rating 4.4 out of 5 stars with 1289 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 15.6" Touch-Screen Laptop for its user-friendly features, affordable price, and ample storage. Many appreciate the convenience of the touch screen and find the laptop easy to use and navigate. While some users express concerns about battery life, most agree that it offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,289 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a good buy for a touch screen computer. Fairly fast, but perfect for using for photos, emailing and just general computer work.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Now a fan of touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure I wanted a touch screen laptop but find that I really like it. So do my grand kids. I really appreciate the speed of my laptop, especially when compared to my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy carry on flights, powerful, touchscreen, ready to use. Absolutely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, its a light weight touch screen laptop. Working fine so far so good. Although battery should be long last than just 5 hours....

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Daily used

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I despise electronics and setting them up. This was fairly easy despite the fact that electronics and I never seem to get along. I needed it for work and love that I can touch screen and zoom in for my small business and yet type away for documents. I have had problems syncing to a hot spot. I thought that issue was resolved and now it’s not. But I’m glad I purchased this laptop witr such a big screen due to my own side business I needed the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop more the price. Battery life is not that great. Have to leave it plugged in most the time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer as a gift to a friend so my friend could write novels. Computer is sufficiently suited for light work such as word processing, surfing the net, and emailing. Impressive storage at 1TB and surprising fast with the Intel I3 chip. I rated this a 4 rather than a 5 because the keyboard is not backlit. HP should install non-slip rest tabs on the bottom of computer to prevent slipping on hard surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have a lot to spend on a new laptop for my small store, but with the help of Best Buy found this one. It is fast, works perfectly and has everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my dad, easy for him to use and browse and use for his daily use. Simple for him to understand, touch screen a plus

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first brand new laptop I ever purchased. I’ve always had old hand me downs. So I shopped around and this was perfect for me to use for school work and a game of solitaire here and there. It’s been fairly easy to learn to use and I’ve had no issues. I actually knocked over my table it sits on and it fell to the ground and there has been no issues, so vary durable. Only issue I have is the battery doesn’t last as long as I wish it could. Otherwise I recommend it for simple everyday use!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did some research and found this computer online and equivalent to some of the more expensive computers for less than $400 on sale. It even has touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Love this HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for under $400 – and includes a touchscreen ! Great laptop for under $400 – and includes a touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an excellent buy. It has all of the features I wanted and has the CPU, memory, and drive space I needed. The touch-screen is a bonus! HP quality!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that its touch screen, it runs pretty fast, and so far no glitches. Im pretty badic when it comes to computers so I dont need anything fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop primarily to be used for online classes. I've had it for a few months now and I couldnt be more pleased with it. The screen is big and the picture crystal clear. The touchscreen works fabulously. Speakers are loud and clear. Fan kicks on as needed but is very quiet. Computer overall is lightweight and easy to carry. Battery lasts about 7 hrs from full charge to dead but even when dead if you plug it in you can continue working and it'll continue to charge. I really love this computer and I'm glad I chose it over the Dell I had originally picked out.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Happy computing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop needed something with more space and faster speed. Replaced desktop glad I did made computing easier.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and and some extras. Really enjoying the touch screen and the touch mouse pad. Got it on sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this hp laptop. Great to use was easy to set up. I wish the battery was better as far as lasted longer but overall I like the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I went only by price it was a terrific deal. Once we began to use it we found it was well worth more than what we paid, it's a great computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used her computer for school and she loved the light weight and battery life is great as well. The touch screen is a winner too.

    I would recommend this to a friend