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Customer Ratings & Reviews

Your price for this item is $407.99
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The comparable value price is $479.99

Customer reviews

Rating 4.5 out of 5 stars with 316 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Laptop, such as its touch screen capabilities, affordable price, user-friendly interface, and ample memory. While some users have concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 316 reviews
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Good Performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and understand.Had some trouble trying to adjust display font type and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit for purpose laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had researched a lot of laptops before purchasing this one and found my choice to be cost effective. The laptop has worked great until now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and was sick and tired of the Dell brand. I've had this laptop for about a month and really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop works well. Sometimes a little slow but is good. I am so glad it has a cd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best buy was knowledgeable and answered my questioned that helped me make my purchase base decision between tow laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good basic computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets the needs of what I use it for. The people who helped with the selection were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well for Senior Citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a senior with bad eyesight. Managed the move to Windows 10 better than we thought would happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints what-so-ever. a little more expensive than the dell that we had to return. but so far so good. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a top quality brand when it comes to computers! I am very pleased with the functionality and ease of use with laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to adjust to. Ease of use as laptop or tablet. Clear directions in tutorials. Good for documents, email, Internet use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for a superintendent to use at the job trailer. This computer is durable and the battery lasts long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen, not too bright but very clear, full easy use keyboard with numbers, TONS of space, very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very computer friendly,so I needed something pretty much plug and play. This HP computer is perfect for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for my husband to use for his online classes. He is pleased with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 3 out of 5 stars

    Descent lapto for $500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs a background light in the keyboard. Also seems flimsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great computer for the week and a half I had it. Then my husband stepped on it and broke the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a computer for home to do online banking and household stuff. This is perfect for that use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a New HP Laptop for myself, and a new printer for my son for nursing school. Love them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college related stuff, does the job and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does what's it's meant to! Fast processing, great to browse the web. Not for work though!

    I would recommend this to a friend