Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $407.99
Clearance
The comparable value price is $479.99

Customer reviews

Rating 4.5 out of 5 stars with 316 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Laptop, such as its touch screen capabilities, affordable price, user-friendly interface, and ample memory. While some users have concerns about the battery life and build quality, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 316 reviews
  • Rated 5 out of 5 stars

    Nice deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this laptop. Great for home office use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is great for business and home use. just get a antivirus. I just need to comment on the screen. It a touchscreen and if you dont need a touchscreen dont buy this. Resolution is kinda ugly. But before you buy it try it first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She really enjoys the freedom of her own computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two--for my twins for their college graduation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for personal use. Good value

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good computer for general use. Battery life is horrible. I have to charge it every night and it runs low after just a couple hrs of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Above average laptop for small business use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has adequate processor and Ram to handle routine small business applications (excel, word, outlook, pdf files for the construction industry).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginner. Won't run all programs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited space but good for beginner computer. Probably should've spent a little more for more space and faster processor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Entry Level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a good starter Laptop. No built in Bluetooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice computer but it needs more memory. my daughter uses it for schoolwork.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in April, and it is once again at the repair center getting another new hard drive in it. This is the third time they have had to replace the hard drive. Here's hoping that they figure out this is a lemon and replace it with something that works for more than 4 weeks in a row. As you can guess, I am extremely PO'ed that they have not replaced this yet. The only good thing I can say is I was smart enough to pay for the Geek Squad program, but other than that, I would recommend you purchase a different computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Having some issues with size of screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also having issues with being able to move curser backward

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I wanted it to do xxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not performing well; very disappointed :(

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has problems shutting down completely and won't restart at all. It also freezes at times and won't do anything. I definitely would NOT recommend purchasing this laptop. My husband and I each got this laptop and are both experiencing various problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Bulky and Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be a decent fast laptop based on specs. I just need it for email and basic web surfing. Startup took forever and when I went to return it I wanted to use system restore and that took forever. I'm glad I returned it. The numbers on the side of the keyboard make it too big. I don't even know why the manufacturers are adding them- terrible idea. I ended up getting a SSD laptop on sale for $150 more. Kinda stinks that to just do basic things you need to spend over $600 and if you don't you will be sitting waiting for webpages to load.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To slow of response times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed as though system had problems from the start. Started receiving pop up errors immediately after booting up the first time. All functions became very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks the "l" key stopped working. Best buy wouldn't do anything to help and referred me to the manufacturer. I use the computer for work which doesn't make a 4 week time frame manageable. Also the computer feels cheap, all cheap plastic. You get what you pay for with this. Won't be doing any shopping at best buy again soon

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems from the very beginning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer would freeze all the time and I would get a display driver warning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wish I got an upgrade from this disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissapointing performance. I wish I was still within my 15 days of purchase so I could return for an upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    ALWAYS TRUSTED HP PRODUCTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything i needed in a laptop. has touch , windows 10, i-core 5 and important to me was dvd player,writer which most dont have anymore. great laptop for the price.

    I would recommend this to a friend