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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3002 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,002 reviews
  • Rated 5 out of 5 stars

    good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a laptop from best buy. It has everything in it that my wife wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very helpful and have us good direction making the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer for a great price and was a very good item for my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computers are Generally Always Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is no different. I needed an extra laptop for work, and I am pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for time in between jobs. The page up and down keys are not next to the arrow keys, which makes it hard to use with excel and other programs. Only needed it for a month until I got my work computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    couputerfriendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the laptop. used it it loads very fast. plus starts up right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned it for 2 years and so far so good! No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for doing school work or just browsing the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price range. I would buy the hp again. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for price. Screen images are sharp. Keyboard is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in Lenovo for HP. Lenovo keyboard layout was terrible. HP far surpasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a very basic computer. This one has done everything I have needed so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very functional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On our 3rd HP, very satisfied customer and pleased with Best Buy sales approach

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average laptop not woth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse pad are way too sensitive. I am constantly visiting websites and /or opening and closing documents that I don't intend to. The unit is slower than I expected. Overall, I would not repurchase the laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, matches our needs, great for surfing the internet and banking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not big but gets the job done. My kids have this. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met all needs for a new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have an upgrade from laptop purchased nine years ago. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    value for money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good configuration and decent performance given the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop had a good amount of memory and hard drive for a great price :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for what I needed. The Associate and Geek Squad are terrific.

    I would recommend this to a friend
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