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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,003 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Lots of memory. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and transfer info from old device. Slightly heavier than I would like. Overall a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reliable product for use to pay bill surf the web and email. Some gaming on this computer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our business to be used by our accountant. Has advised us fast and works great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for portability. Good touchscreen my needs

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great office laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touchscreen laptop I picked up for my business.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice smaller laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine, setup easily, and does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this laptop! It is lightweight and easy to use. The best feature is the touchscreen!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t set up other family member accounts. It wouldn’t load everything. Geek Squad also tried without success. Also, the screen would black out for very long periods of time (15 - 40 min) when signing on. Was told it was a glitch that they were having with this laptop. I returned it and am waiting for a better one to go on sale.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues starting it up and using it right away

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I need. From touch screen to office products to games to access to music!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast laptop, good basic computer for people.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old Windows computer. It’s nice, sleek and easy to use with lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son's fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our son for school and he paid the difference to do his gaming fun posts. He is enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Laptop computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer for under $500.00 I highly recommend this for anyone looking for a high power bargain

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great computer with lots of options for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for our daughter lots of features that make it easy for her to use and grow with.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new laptop. It is easy to use and the touch screen is a plus.The screen has a great display.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an outdated and slow laptop. It is fast and does just what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. I would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do , good price no problems

    I would recommend this to a friend
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