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Customer Ratings & Reviews

Your price for this item is $476.99
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The comparable value price is $529.99

Customer reviews

Rating 4.3 out of 5 stars with 3003 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, price, ease of use, storage, performance, memory, and light weight of the 15.6" Touch-Screen Laptop. Some customers have concerns about the battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 3,003 reviews
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to Windows 10 and hard adjusting to it. There were some bugs that Geek Squad took care of for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Quality at a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This i5 is simple yet powerful enough for every day processes . I am a teacher and it can smoothly run Smart Notebook as well as equation creators and other educational softwares. Definitely recommended !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son's girlfriend for law school last week. She loves it so far. My son is going to use it for his job too. I can't download a photo because they took it back to Mississippi with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for general computing. I bought this for my mom who uses it for general use ( personal finance, E-mail, and Internet use.) It has been very reliable and she absolutely loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me quite awhile to get used to this keyboard. Also it does not have a CD ROM. I did not realize that when I bought it. I have had it a year and it has started to act up already with big streaks coming across the scream quite often. It is already time to take it in to see if it can be fixed. My old computer did not start acting up until after it was 10 years old

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was what my wife and I were looking for. Getting it on sale as a Christmas season "door buster" was an added benefit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer to keep home finances. This HP is lightweight and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new lap top with a $600 budget. I love the HP. It is an outstanding value for under $600. Very powerful, with a beautiful screen. I looked for sometime and am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up 2 of these for a couple users who didn't need a business grade laptop. These are working fine with no issues. 2 thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being HP one of the best brands this one is an excellent laptop with great features such as CD drive, USB ports, Microsoft included with my purchase, the screen is huge, overall I am very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 3 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an alright laptop. Not use to Windows 10. Wish they can bring back windows xp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer fit my needs perfectly. The computer starts right up and I do not have to wait to get connected to the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My labtap for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seems to be working pretty well for my wife’s school work. Nice color and has all the necessary perks we need so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    worse keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worse HP keyboard, very cheap quality! cant believe I paid over 500 for it! even my last note book was way better than this one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is a nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for 1 month. The computer started having hardware issues within 1 month. I returned the item and got my money back. I don't know what brand to go to now, I went from Asus to Hp, because it was recommended to me by a best buy representative. Terrible choice, in the mean time I will keep looking for something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this daily for about 3 months now - boots up fast, monitor resolution is great and with i5 chip technology, it'll be very useful for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well and as described during sales. It doesn't have big bells and whistles but is a good basic touch sxcreen laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These laptops are very light-weight and have been working great for our remote users. We've installed 120GB SSDs and have had very good performance. The overall durability seems pretty solid as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd laptop for my recipes and designs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the recommendation of the sales man at Best Buy. The information that he gave me on my new lap top was right on the money. I will shop there again when I need more electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son picked this out and he's happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 19 yr old son picked this computer out after we researched our options. For the price, it was great and he felt that it would suit his needs for school and music programs that he uses often.

    I would recommend this to a friend
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