Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the ease of use, compact size, and affordability of the 19.5" All-In-One computer. Many appreciate its smooth performance and sleek design, finding it perfect for everyday tasks and ideal for those needing a smaller footprint. However, some users experienced issues with noise levels, limited RAM, and USB port accessibility. A few also reported problems with the included mouse and hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 1,947 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent, especially for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm currently typing this review while I have 15 tabs open on Google Chrome, including Pandora, Microsoft Word open with two docs, and Excel open with two spreadsheets. It's running perfectly fine. It probably can't run Photoshop or other large programs very well, but I bet it could get the job done if nothing else is open. It's a good computer, the price makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate compliment - works for my Mom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this computer for my Mom on Monday and it arrived today (Thursday). After calling me to let me know that the tower didn't arrive with the monitor (LOL), my mom said that she would wait until I got into town to help her to get it working. I told her to give it a try, and if it didn't work, I'd help her get it up and running. For the first time in her life, she took a computer out of a box and got it up and running herself! This is the ultimate compliment for a computer! I'm reviewing it after only 2 hours of ownership, so there may be problems down the road. But so far it's an A+!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this H P all in one it is the best I have had , picture and sound is good and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is compact, easy to use and just what i need.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Ok All in One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verified Best Buy Purchase, The unit I have has an annoying fan. That said it is a good computer. Most people reading reviews want to know if the unit is going to fit their needs for the price it costs. It is a browsing computer that functions very well for that purpose.

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Speed

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this computer today. Setting up was easy but it struggles to load up pages. It is extremely Slow. I don't understand why there are such good reviews on this computer. It freezes and buffers just to go on YouTube and its not my internet causing it because every other computer in the house works just fine. This computer struggles to multitask. I wouldnt recommend this computer to anyone. I will be Returning it and spending a bit more for a better one. I guess you get what you paid for in this case. Even the workers at best buy were telling me its best to go with the other computers that have more ram/ processing power even tho it cost about $150-200 more. I should have listened.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer last week had it up and running in no time!!!The picture and sound quality is terrific. I simply love this computer. I am so glad that I got this computer!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Greatttt Desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best desktops I’ve had. I have had no issues out of it. I love that it’s all in one and does not take up a lot of space. Love it and the price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    it's ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in best buy in Paramus NJ. I guess it is ok but I really hate Windows 10. I had Vista and loved it, if my old HP from 7 yrs ago didn't break down I would not have bought this. It does not give Microsoft Word. Works or any office product and that stinks. You also cannot move files around in any order like prior versions in Windows, documents, pictures, another failure on Microsoft part. Guess other than that it runs fine, pretty fast, For social networking, emails, web surfing, light gaming is fine and price is right so I will deal with it for a few years.Will not buy anymore HP , going over to Apple all in one Desktop next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up, but slow to connect to Wifi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, easy to teach a young child how to use. The only issue I have is that it is either super slow to connect to the internet or it doesn't connect to a webpage at all. When entering in a website, the computer takes several minutes to populate a page that says the website can't be reached. I have another new laptop at home and cell phone, which both have no problem connecting to the internet. Anyone else experience this same problem?

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Basic Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good basic computer for anyone who is in school!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need, and great price to go with it. Got mine on sale, worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great price for a good item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use in a business where client use it while waiting to surf the net and check email etc. nothing cray so it works well for that. no major software installed so I wont be the best to review performance but for 279 you cant go wrong!

    I would recommend this to a friend
  • Cons mentioned:
    Speed, Usb ports

    Rated 1 out of 5 stars

    Really Slow Machine with Problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is rather slow. The startup takes several minutes. I'm also experiencing issues with the USB ports since I purchased this item 2 days ago. I did a performance report and it's showing that there are already problems with this unit. Windows 10 also comes with so much useless stuff (APPS) that I won't be needing and some of the stuff isn't really available to uninstall. Cortana is also a pain.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my small home office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one has been a great computer for my home office. The HD picture quality, sound and camera are what I love about it most. I'm mostly an internet browser so this computer is perfect for that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for Small use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent computer for the basics. Lasted for 5 years until the HD vanished for incompatible updates. Might still be good If I took it in for repairs however, slower computer speed and loading started taking forever. All in all, for a few Hundred-Dollars it was an ok purchase for 5 years of just basic use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,;;;;

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! The sales guy told me not to buy & I did anyway. Used it for basic stuff less than two weeks with nothing on hard drive, tried waking it up today & took 15 minutes then continuously crashed afterwards. Boxed it up & returned it, luckily only had it 14 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regret buying this computer. Very slow processing. Barely used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a house computer for simple gaming and homework and it works great

    I would recommend this to a friend