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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, light weight, price, and ease of use of the 2-in-1 14" Touch-Screen Laptop. They appreciate that it can be used as both a laptop and a tablet, and many found it durable and great for travel. However, some customers have concerns about the battery life, processor speed, fan noise, and a few even received defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,144 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good one for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop cannot be compared to a MacBook but for the price this is easily a winner and can be used for any school or college projects.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into the store knowing i wanted a new laptop but inly a few featyres in mind. Such as touch screen and that I wabted an HP. the store employee suggested this ine because i didnt want to spend a crazy amount. Laptop is great. Love that you cab flip it to tablet form. I find myself using it mostly as a laptop though. Battery life is pretty good and its lightweight to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 2 in 1 Laptop for a Realtor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 360 is a light and bright 2 in 1 laptop that converts into tablet mode if necessary..which is great for presentaions on Listing appointments...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great features and good for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the features, easy access, fast but needs a little more, easy for my daughter to use for her school and for other researches!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc but some problems in the beginging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought this pc it was the last one in stock. Seamed great when I started it up, and for the first week everything was fine. Until the first software update after the updated I ran into some software problems for example it took 15 min in counting for the computer to load the desktop and everything ran slow. When I looked into the system bios I found out that the hard drive was 17% fragmented. Long story short I had to uninstall the update from the pc. After that no problems great pc perfect for multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great general use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher so I got this to do school work. it has been very easy to use and the touch screen has made doing work quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Supremely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I have had it for a few years now, and I don't really see a need to buy other devices because this does everything. I feel like it was a good investment, too. It isn't too heavy and I love that it has a touchscreen and that I can flip it around at need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Super laptop at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop and how easy it is to maneuver through the operating system. The touchscreen is very convenient for those of you who Who have a tendency to lose track of or drop your mouse. My old laptop was ancient took forever to open webpages or keep up with my typing speed. I cannot believe how fast this system is… Fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it came with no instructions or owner's guide or manual. I had to set up everything by trial and error--not even the 365 word key was given to me to activate or install this. Had to call up Microsoft to do this. My records with Best Buy were out of date with my middle name showing up as last name, wrong address and city where I reside, wrong phone number, etc. It was a mess! Little by little was able to resolve some of this, but still have problems in understanding many things about the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for just a little bit of cash. Faster than my desktop, and the tablet mode is refreshing but the real thrill is the touch screen. With the touch screen you can right click with your finger instead of with a mouse (no more chasing after the arrow) and you can zoom in or out with two fingers any where on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Solid computer for daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with this laptop, which I use for email, documents, etc. I don't do much "heavy lifting", but it works well and I got it for a great price. Sleek, lightweight design...love that it turns into a tablet! Impressed with battery life so far. I don't feel like the "bloatware" was overwhelming, but I'm still learning about Windows 10 so stay tuned.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. Nice laptop for the money. Lightweight and well put together. Folds over nicely to act as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping around for a good and affordable laptop for a few months now and I'm happy that I decided to go with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    WORKS AS ADVERTISED, EASY SET-UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RUNS PROGRAMS I WANTED. FAST BOOT. PRICE WAS GOOD FOR FEATURES INCLUDED. TOO SOON TO TELL LONG-TERM STABILITY.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for school online college. It’s pretty decent for the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of good features that I was looking for, and I attend to enjoy the touchscreen without using my keyboard..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was bought by my daughter. she didnt need anything real fancy. this does all she needs and was a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graduation Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop as HS graduation gift for grandson, also did the Microsoft office, backpack, keyboard and mouse combo.......He says it works very effectively for college work..........he has added a monitor for home study work...............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 is pretty great for a beginner, super easy to use. I needed a computer with basic gaming needs like solitaire as well as Word. I also got the bamboo pen to go with this computer and love the abilities it adds to the computer. I do wish that I would have gotten a better 2 in 1 in terms of speed and ability to process multiple apps at once, but like I said for price I got it at it is a great computer for the average user.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Overall a solid PC for school and daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a solid PC for school and daily use, the touch screen is great for reading and adjusting on the fly

    I would recommend this to a friend