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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 199 reviews

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91%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the overall performance of the 2-Speaker Concealment, as well as the installation, Dolby Atmos performance, and mounting. However, some customers have expressed concerns regarding speaker alignment issues and wire labeling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 199 reviews
  • Rated 5 out of 5 stars

    Surround Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was fast and efficient. He did a great job. I never have had an issue with Geek Squad they are supper to work with. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my sound system easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. My sound system was connected up, all peripheral devices connected with out any problems. These guys were great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when you have total tech so it’s a no brainer. Bought a spool of 14g wire since I didn’t want them to use the supplied 16g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main issue was connecting the sound system to the television which they did really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent polite and knew what they were doing Very happy with their service. They are neat and clean. And answer all questions you ask them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attach in ceiling speakers gave advice. Set db all the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Height speakers setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad(joshua and leslie did a great job hooking up my height speakers)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed hour, ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and did it quickly. Saved us $700.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armando and Thomas came to install our in cieling and outdoor speakers. They were very professional and did a great a job, I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't have asked for a better customer experience. The guys were courteous and very professional not to mention great sense of humor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subwoofer adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and adjusted the subwoofer in a way I could not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was a big disappointment. They came to the home, and I had the wires already run, but needed to be brought closer in by 6". I said they could not move because they could not get access to attack. I called an electrician and it took him 1/2 hour. Then they told me that Sonos and Comcast were not compatible and that new speakers would never work. I called Sonos and within 20 minutes, the old speakers were putting out great stereo. I wanted flush-mount speakers, so I thought this was a good option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team is very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and ensured everything worked to my satisfaction. Very happy with the service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very careful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ceiling speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very detailed installer. Came on time and made several great suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS- ONe Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were highly professional. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Rey (Ray?) did a great job!!! I now have all the sound I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of the receiver and speakers was done perfectly. They know how to get the job done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my in-ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing crew. Very professional. Cleaned up everything and made sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEPTIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCEPTIONAL, EXCEPTIONAL,EXCEPTIONAL WORKERS!!!!!!

    I would recommend this to a friend
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