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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,970 reviews
  • Rated 5 out of 5 stars

    Make sure you get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you don’t want to cause you never know when you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had excellent service with Geek Squad. agents are respectful and will help as much as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan to have especially when you buy a 9 yr old a high dollar Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as a precaution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a precaution, I took the initiative; it all depends on how much you use your console, and it's just to prevent problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this protection. It will help with my son abd accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek insurance. You'll be happy,!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cost much. Is definitely worth the money! It was easy to fill out and now I'm happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use geek squad for my equipment as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answer all questions and plenty of knowledge with products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case. Previous ps5 crapped out within a week and Sony was a hassle to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice additive for items bought, i didn’t need to use it but it definitely is nice knowing you could get your $500 item replaced or fixed for a small extra charge compared to the price of the item you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad insurance and havent had no reason to use it and I would say that’s good news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek when u need him!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed services yet, but since this tech service is local, it will be convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money and peace of mind . I would get it if you have bought something of high value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is so good. Now I don’t have to worry about buying a new controller when my spoils.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend waranty especially geek squad they are GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can’t say enough good things about the 2-Year Accidental Geek Squad Protection plan. I got it when I bought my laptop, and it’s already been a lifesaver. I’m pretty clumsy, so I love knowing that if anything happens—like if I drop it or spill something on it—I don’t have to worry about paying for repairs. I had a small issue with my screen cracking, and the process to get it fixed was super smooth. I was able to set up an appointment online, and the technician was super friendly and fixed everything quickly. I’m really glad I invested in the protection. It’s just nice to know I’m covered without all the stress. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer was out and they had me fixed and back up and running in a week 1/2 which is great considering its a big hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad we decided to purchase the 2-Year Accidental Geek Squad Protection plan—it has already proven to be worth every penny! A couple of days ago, my son’s PlayStation 5 HDMI port got bent, and we weren’t sure what to do. Luckily, with the protection plan, the process was incredibly simple. We took the console to Geek Squad, and they immediately offered us a brand-new replacement. The entire process was seamless and took less than 10 minutes! The staff was professional, helpful, and efficient. I highly recommend getting this protection plan for peace of mind. It’s a lifesaver!

    I would recommend this to a friend
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