Customer Ratings & Reviews

I genuinely appreciate the peace of mind that comes with knowing my purchases are covered and won’t break. Geek Squad takes care of all that.

Haven’t had any issues but geek squad is always great to have in case

Great looking controller,feels even better.attention to detail,color scheme a+

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

[Employee of bestbuy] I buy GSP on all of my items. It's a great value and keeps me from being disappointed in a purchase if anything goes wrong. I had an ADH plan for my Shokz headphones. I forgot them on the back of my bicycle, they fell off and got run over by a car. Thanks to the Geek Squad Protection Plan, I was able to get a brand new set for no additional cost. Thanks Best Buy!

Pretty good, the mouse could have been a little bit lighter, but it works well.

Replaced my item with ease and no problem, I was able to get store credit and pick something different out, I get the warranty on everything I buy

Works great for the price. The wireless feature makes everything hassle free.

I recently opted for the replacement plan for my device, and I must say, it's been an incredibly seamless experience. The process of registering and activating the plan was straightforward, and the customer support team was exceptionally helpful and responsive. What impressed me the most was how efficiently they handled my claim when I needed a replacement. Within a short period, I received a brand-new device, ensuring minimal disruption to my daily activities. The coverage provided by this plan gives me peace of mind, knowing that I'm well-protected against unexpected damages or malfunctions. Overall, I highly recommend this replacement plan for anyone looking for reliable coverage and outstanding customer service.

Great addition and luckily I bought this plan because my boyfriend gets mad when he plays video games and sometimes things get thrown and broken.

Impressed by how much it enhances the sound on my headset

I always get the added protection. I love GeekSquad

The Geek Squad contacted me to let me know when they were on their way and arrived right on time. They were quick, efficient, and very polite. They even took the time to explain how to use my new dryer. Excellent service!

Overall great quality headphones, the mic needs adjustment though through the app

This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

[Employee of bestbuy] I love adh on all of my products to give me peace of mind

Worked exactly as I want thank you staff was very knowledgeable

They handled my situation of a broken controller very good. No questions were asked and a new item was given right away.

I absolutely love the service they provide, and won’t go anywhere else

Purchase this for expensive items or items that break often(ie XBOX remotes). You won't regret it.