Customer Ratings & Reviews

Depending on the price of the product you're buying, it can be kind of expensive, but I have purchased other products from best buy, and also gotten the extra warranty, and can rest assured say that they stand true to their word! I've effortlessly returned a product that ended up having issues a few days before the 2 year warranty was up!!!

Having reassurance there is a product is defective or not to your liking and you might want to exchange it. This is great.

[Employee of bestbuy] The 2-Year Accidental Geek Squad Replacement Plan from Best Buy offers excellent protection for your electronics. It covers accidental damage like drops and spills, providing a straightforward replacement process without much hassle. Customers have found it to be a lifesaver, offering peace of mind knowing their devices are protected against unforeseen accidents. The plan is effective from the date of purchase and runs concurrently with the manufacturer's warranty. If you're looking to safeguard your tech investments, this plan is a solid choice.

[Employee of bestbuy] Use it for school and it is perfect.Small enough to not too heavy or bulky.Plus it can connect to multiple devices

The 2-Year Accidental Geek Squad Replacement plan has given me complete peace of mind knowing that if anything unexpected happens to my device, I’m covered. It’s reassuring to have trusted experts ready to step in if needed. Even though I haven’t had to use it yet, just having this protection makes me feel secure about my purchase. The Geek Squad reputation and support really add value to my tech investment. Highly recommend for anyone who wants worry-free coverage!

I always buy Geek Squad Protection when it is available. I have had to use it a couple of times over the years, and it has come in handy. Best Buy has simply replaced the defective item with no questions asked. Highly recommend!

Good to have protection plan in case something breaks or stops working. Will replace product at store. Easy process

When purchasing electronics at BestBuy, I always get the Geek Squad service. I can be sure that if something goes bad, the knowledgeable experts at Geek Squad service will repair and take care of any issue when/if arises. Thank you Best Buy for Geek Squad.

I always buy Geek Squad Protection when available. I have had to use it a couple of times over the years and Best Buy have been great about just replacing a defective item with no questions asked. Would highly recommend it!

Very comfy and support my hands, I like so much pretty easy to use

Again do not leave the store without this if your buying a high priced, high quality item. Especially TV, this will save you 1000s of dollars. Warranty in store or in person to your home way easier than dealing w manufacturing company

I have used this service to remotely fix my computer three times this year. Once for viruses, once to remove trackers and once to fix a screen that inverted the image after a lightning strike. Every Geek Squad member I have encountered was more than pleasant and understanding and solved my issue expeditiously. It is well worth it.

I haven't had to use this yet but it is really nice to have a back up plan if something does go wrong at a very reasonable price as well.

Works great got it in 2 days no issues thanks a bunch so needed more storage

Really comes in clutch when your at a LAN party and you accidently get a drink spilled at your set up. A must have for computer, consoles, and peripherals.

I'm using this for my laptop because I don't like to use the flat buttons I like the high buttons so I also have a second laptop and bought another one just like it to use. These are perfect for anyone that feels the same as I do.

Always worth every penny. You never know what can happen.

We always get extra protection on our products. Have had gaming headsets that had cord issues at some point. Took them back to Best Buy, no issue with exchanging them. Already got a new 2-year plan on the new product.

I'm very rough on my products. But with the accidental protection plan I don't have to worry about it. They're always so friendly when I come in and extremely understanding. They never make me feel ashamed or embarrassed of any incident that brings me in there! And for the price it is absolutely worth it! I love The geek squad!

[Employee of bestbuy] Why not get protection incase something happens. Better to have it and not need it than to need it and not have it ;)