Customer Ratings & Reviews

The agents mounted my tv and connected it to my wall. The service was nice and neat. The total text support was very helpful with any issues I great with and of my electronics also. Whether in store or online.

Purchasing the extra coverage- insurance has been a earbud saver. Unfortunately, I had to use the service to replace my faulty pair of earbuds and the process was easy, and stress free. Well worth the extra cost.

With any product I purchase from Best Buy I always add Geek Squad Protection ... always. Gives me peace of mind if anything goes wrong or if I want to upgrade an item. Protect your investments. Hope this helps. /Bklyn

I love the geek squad I am very hard on my stuff and they are always there to fix it. I have been renewing geek squad for more than 10 years and they have always been professional, quick service, and super helpful.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I've been purchasing things from Best Buy for years. This is one thing that differentiate Best Buy and Amazon for me. It really covers me with the warranty. Depending on Amount and the item, I would definitely recommend this.

Love geek squad. they have been there for me almost immediately for anything that I had a problem with. Customer service is excellent and the techs are knowledgable and friendly

Brought this just in case but know that I have protection on my devices keeps me peace at mind

Always a great compliment to any purchase. Geek Squad protection plans cover so much more than standard warranties through the manufacturer, like normal wear/tear, damage from surges/dust/dander/humidity.

I never had to use this warranty, but i am glad i had the protection just in case.

Only reason i am rating this warranty is because it has paid for itself numerous times! Hassle free! For the item we purchased i always recommend getting the extended warranty! It pays for itself.

Purchased Geek Squad Protection for my new Samsung earbuds. I have had a great experience with their services. I know that my buds are protected if anything ever happens to them. thank you for the piece of mind.

Brought the plan for 2 yeas. It is a very good plan to have when some of the things goes wrong they replace it without hassle. Geek Squad is always there for you.

Geek squad is great very helpful and accurate I’ve been a member for many years thank you

I haven't really use the service, I plan to use very soon and will gladly update ASAP, However I had a couple of phone calls that really went well, but no service calls or service request as of now...

Geek squad protection is a great purchase. I Highly recommend it especially if the gadgets/devices you bought are used by children. You’ll never know when your device will give up on you or will need repair.

I usually buy the geek squad replacement plan. I’ve been a Best Buy customer for years and have to use the plan many times. I appreciate the ease of use and great customer service for any issues with a product.

Stay protected. This is the best way to maintain your purchase. I always love the way the Geek Squad takes care of business. I have been a loyal customer for many years and keep coming back again and again.

For products that don't offer apple care, geek squad is comparable. They have come a long way and have developed themselves to be very much like apple care. Good customer service and easy to use when a claim is needed.