Customer Ratings & Reviews

Some Products you should add protection plan pass the manufactor. My blender cup got stuck in the base, Thank Goodness for the replacement plan.

I know exactly who to call if I get in trouble with my technologies! Really great assistance and glad to gave my subscription.

The agent was very knowledgeable and helpful with the install.

Great protection, awesome service. Felt good knowing I was protected in case I didn’t desire my product functionality

This is great for larger items. I used it for my range and my fridge. Both repairs would have caused me a lot. Consider it for larger appliances and for PCs if you know you can't do the work yourself.

2 years a lot can happen. That’s why we count on the geeks

Holy Cow!! Best fan ever!! We bought it for outside… never made it out there. We have central air, room air conditioners and ceiling fans and we love this thing most!! It’s so strong and so cold!! Highly recommend!!

This was a great buy. It works great. They always finds a way to satisfy the customer.

Great buy, easy to use. Small and compact. Kids love it

As an owner of the 2-Year Accidental Geek Squad Replacement plan, I can confidently say that this service has exceeded my expectations and provided unparalleled peace of mind for my valuable electronics. First and foremost, the ease of purchasing and activating this plan was impressive. The Geek Squad team was knowledgeable and guided me through the process seamlessly. The coverage it offers for accidental damage is comprehensive, ensuring that I'm protected against unexpected mishaps that could otherwise lead to costly repairs or replacements. One of the standout features is the speed and efficiency of the replacement process. In the unfortunate event of accidental damage, Geek Squad swiftly arranged for a replacement, minimizing downtime and allowing me to get back to using my device without unnecessary delays. The hassle-free experience truly sets this service apart from others in the market. Moreover, the customer service provided by Geek Squad has been exceptional. The representatives were not only friendly but also demonstrated a genuine willingness to assist with any inquiries or concerns I had. This level of customer care has fostered trust in the service, making me feel confident in my decision to invest in the 2-Year Accidental Geek Squad Replacement plan. I highly recommend the 2-Year Accidental Geek Squad Replacement plan to anyone who values their electronic devices and wants to ensure they are protected against unforeseen accidents.

I have to say I normally am not the type of person to buy a warranty, but I decided to do that with a pretty expensive automatic espresso maker. I was at about 20 months and it stopped pumping water. I cleaned it up took it into the store and they exchanged it no problem and even gave me the latest upgrade to the same model for the same price. I would highly recommend getting this added to any purchase, accidents/malfunctions happen and this was absolutely no hassle!

I haven’t used geek squad on this particular product, but it’s nice to have a comfort level for the next couple of years.

The installation of the new LG washtower went smoothly, but within days the dryer displayed an error message about inadequate air flow from the dryer. The Geek Squad repair person dutifully showed up and confirmed that the problem with airflow is not from Best Buy’s installation but in the vent at the outflow. Thanks for clarifying that! All systems are “go” now.

I've been utilizing the 2-Year Accidental Geek Squad Replacement for several months now and I'm thoroughly satisfied with the level of protection and service it provides. This service truly offers a peace of mind, knowing that in the case of any accidental damage, I'm covered. One of the most impressive aspects of this service is the simplicity of the process. When my device suffered an accidental fall, causing significant damage, the Geek Squad was prompt in their response. The replacement process was swift and hassle-free, saving me from the potential stress and inconvenience. I was impressed by the professionalism and competence of the Geek Squad team. They were courteous, thorough in their assessment, and efficient in arranging a replacement for my device. It's evident that customer satisfaction is their top priority. Another benefit of this service is the coverage it offers. It covers accidental damage from handling, which is often not covered by standard warranties. This includes drops, spills, and cracks, which are the most common forms of accidental damage. It's a relief knowing that such mishaps won't lead to significant out-of-pocket expenses for repair or replacement. I also appreciate the flexibility and convenience this service provides. The ability to bring my device to any Best Buy store for service or call for assistance is a significant advantage. It ensures that help is readily available when needed. In terms of value for money, the 2-Year Accidental Geek Squad Replacement is definitely worth the investment. Considering the cost of replacing or repairing a damaged device, this service is a cost-effective solution that ensures my device is protected. In conclusion, I highly recommend the 2-Year Accidental Geek Squad Replacement. It offers robust protection, excellent customer service, and absolute peace of mind. It's an investment that pays for itself the moment you need it. Don't wait until it's too late - consider this service for your precious devices.

So for the replacements I highly recommend you purchase this. Compared to Walmarts warranty Best Buy’s is hassle free. We have an ice maker that just stopped working and they gave us a gift card to get another one because they couldn’t fix it which of course we did. Def recommend getting it because you never know what will happen.

Product works amazing and battery is really good. Definitely recommend.

Great Customer Service. Knowledgeable with process and coverage.

Good work I don’t need to wait long time.This people is very professional and polite people !!

Geek squad service is great to have just in case something happens to the television

The agents mounted my TV and connected it to all my devices.