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Customer reviews

Rating 4.8 out of 5 stars with 6599 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,599 reviews
  • Rated 5 out of 5 stars

    Can't Go Wrong With Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad Protection when it is available. I have had to use it a couple of times over the years, and it has come in handy. Best Buy has simply replaced the defective item with no questions asked. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the 2-year accidental protection for extra security, and I’m glad I did. The coverage is clear, the price is reasonable, and it’s great knowing I’m covered if anything unexpected happens. It makes me feel a lot more comfortable using my device every day. Definitely worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental protection for ledger nano X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection, employee told me if my product stops working, they will try to fix it, or give me a brand new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better safe than sorry

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not get protection incase something happens. Better to have it and not need it than to need it and not have it ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Can't Go Wrong With Geek Squad Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad Protection when available. I have had to use it a couple of times over the years and Best Buy have been great about just replacing a defective item with no questions asked. Would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it w high priced items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again do not leave the store without this if your buying a high priced, high quality item. Especially TV, this will save you 1000s of dollars. Warranty in store or in person to your home way easier than dealing w manufacturing company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this over and over its like health insurance kinda but for robots r whatever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave Best Buy without Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing electronics at BestBuy, I always get the Geek Squad service. I can be sure that if something goes bad, the knowledgeable experts at Geek Squad service will repair and take care of any issue when/if arises. Thank you Best Buy for Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved my butt all the way on having to shell out for new gear 10/10 would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get extra protection on our products. Have had gaming headsets that had cord issues at some point. Took them back to Best Buy, no issue with exchanging them. Already got a new 2-year plan on the new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless keyboard ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this for my laptop because I don't like to use the flat buttons I like the high buttons so I also have a second laptop and bought another one just like it to use. These are perfect for anyone that feels the same as I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the price of the product you're buying, it can be kind of expensive, but I have purchased other products from best buy, and also gotten the extra warranty, and can rest assured say that they stand true to their word! I've effortlessly returned a product that ended up having issues a few days before the 2 year warranty was up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad because electronics aren’t built like they used to be.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peak warranty

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the adh warranties always got my back whenever something happens to my peripherals. it's honestly the best warranty you can get on computer equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision I’ve ever made in my life was getting this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great review

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INCOMPREHENSIBLE W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy mother of valuable benefits and full value returns THIS IS A W. I got this for a headset that was a couple hundred and they gave me the FULL VALUE BACK in best buy credit BECAUSE I HAD THIS PLAN. You want this plan. INCOMPREHENSIBLE W.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy buy buy buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. ALWAYS. It’s a life saver. We’re buying electronics and they do sometimes break.

    I would recommend this to a friend
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