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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2149 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,149 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it, covers just about everything. The subscription would be worth it if you have multiple items from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always better to have a good piece of mind when buying something so expensive. Geek Squad has your back thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service securing sensitive data quickly.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you want peace of mind, there is no other option. Courteous customer support on an ever crunching consumer timeline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BETTER SAFE THAN SORRY TO HAVE YOUR EQUIPMENT PROTECTED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t trust tech much as anything else so it was a great buy to ease the mind. Great price and purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth adding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat walking in with the problem or them coming out to you for the price of items protecte them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have peace of mind that if something goes wrong that Im covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ONE SERIES X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PROTECTION, I AM VERY HAPPY WITH THE GEEK SQUAD PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Clark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a two year warranty for.my xbox. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to lend a hand and help. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and easy to work with as long as you get the right plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are helpful with all questions you may have. They are friendly too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of BestBuy service plans. I have yet to have an issue where they didn’t follow through on what they were supposed to do. I always look at how much I’m spending for the product and how much it would cost for me to replace that product before I purchase a plan. I feel better shopping at BestBuy because of their service plans. Other big name retailers have third-party service plans that make you have to jump through hoops to get your product replaced or fixed. Well in my case get my money back. I had an issue with Target over the holidays. I was returning a product that was less than 30 days old and I got my money back but they wouldn’t give me my money back for the service. I had to contact another company who then sent me back to target only to have Target send me back to the company to try and recover my money for the service. Reminding you this is during the holiday season over the phone needless to say I was going off the walls with this thing. It took some doing but I was able to get my money back, they sent me a check rather than reimburse my card just add a little salt in the wound. Thank goodness for mobile banking. Don’t believe me the name of the company is Allstate/Square trade don’t know what’s going on there but in the end I was dealing with Square trade. Add service to your Target purchase try to return it and let me know your experience with them. With BestBuy I’m only dealing only with BestBuy they can’t pass the buck. As I said I’ve never had an issue where they didn’t fulfilled their end. I still buy things at Target but anything big or expensive that needs service added to it will always be from BestBuy. They don’t have it I will wait for restock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I would definitely recommend to buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best protection plan in the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this service since for a while now! This is good for two years and you can bring any computer you have at home in case you need to fix it ! The service is excellent , very professional and super fast . I highly recommend to buy it to have all you household electronics protected!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people working at the desk actually take the time and want to know what’s going on instead of dismissing the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Guardian Angel: 2-Year Accidental Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the 2-Year Accidental Geek Squad Protection was hands down one of the smartest moves I've made for my tech. It's like having a guardian angel for my gadgets. Accidents happen, right? Well, with Geek Squad, I'm covered. The process is hassle-free – no need to stress about spills, drops, or unexpected mishaps. They've got my back. The peace of mind that comes with knowing my devices are protected for two whole years is priceless. Geek Squad's customer service is top-notch. I had an issue, reached out, and they were on it like superheroes. Quick, efficient, and they really know their stuff. Whether it's a laptop, phone, or any tech treasure, this protection plan is like a safety net for my digital life. Sure, it's an extra expense, but trust me, when life happens, and it always does, you'll be thanking yourself for having Geek Squad in your corner. It's an investment that pays off when you least expect it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having the peace of mind of Geek Squad! ! ! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go aheag get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but fast replacements make it worth.......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on. Gives you a peace of mind that is much needed these days. No worry worry about the install and spend an entire day on it

    I would recommend this to a friend
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