Customer Ratings & Reviews
- SKU:
- 9972375
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Not like they used to make em
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is of poor quality ! You must stand perfectly still while you press the button which is impossible for a 6 yr old or an older person. The only thing this camera was good for was it’s waterproof capacity. Other than that dont purchase.
No, I would not recommend this to a friendExtra extended warranty reqd even with BB Total?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think it makes sense for me to have to buy additional coverage for my camera if i have Best Buy Total.
No, I would not recommend this to a friendThey don’t honor this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been less than two years and the agents in the Philippines refuse to honor my plan, it’s quite frustrating considering how much these plans are
No, I would not recommend this to a friendWaste of my money careful and they sell refurbishe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money.I rerun the camera at best buy West Lebanon NH in 1day after buying it Manchester NH and they won't give my money for the protection I purchsed.Its not ok to be money hugger people.I don't want to purchased anything they will want offer.Yeahh put it in uou pocket people
No, I would not recommend this to a friendTOTALLY DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO VERY DISAPPOINTED IN THIS EXTENDED WARRANTY PROGRAM, I HIGHLY RECOMMEND THAT NO ONE BUY THIS WARRANTY, IT REALLY DOES NOT EXTEND THE MANUFACTURE WARRANTY FOR TO YEARS BUT OVER LAPS MANUFACTURE WARRANTY AND ONLY EXTENDS 1 YEAR. THIS WAS NOT EXPLAINED TO ME AT THE TIME OF PURCHASED. NOW HAVING A PROBLEM, AND NO COVERAGE, AND WAS PRETTY MUCH TOLD THAT IS JUST THE WAY IT IS.
No, I would not recommend this to a friendAlways runs out before i need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason my warranty always runs out before i need it. I wonder if that happens to others. I bought this warranty for a camera I purchased and now it doesn’t work properly. I think you should get a free check after warranty expires if you have never used your warranty
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When something goes wrong that is obviously beyond the scope of the geek squad repair they tried to get me to purchase a new plan. Nope
No, I would not recommend this to a friendEvery try is a new surprise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan is probably a lot better for other peoducts. I have a camera and every time it has to be send out to the repair and checking center it cames back with different issues. I do not like this at all. There should be a repair center close to us and the cameras shouldn't have to b sent out across the country for it.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Mimi – I’m sorry to hear that your repairs weren’t completed correctly. Our goal is always to have the repair completed right the first time. If your camera is still experiencing issues, please head over to www.geeksquad.com/schedule to set up a reservation to bring it back into your local store to get it checked out again. In the meantime, thank you for the feedback about out service center locations. We apprecate it.
Not very protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last 3 times I sent my camera for cleaning it came back damaged. Why there is only 1 facility for this service across the country?? Why don't you find more places close to customers for that?? I paid for it and I'm scared of using the service now
No, I would not recommend this to a friendCoverage is not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the coverage for my daughter’s camera and the picture quality that’s it’s not worth the money I paid for the coverage.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have had my computer 7+ times. Sometimes as much as 6 weeks at a time. They think its reasonable to have to wait long periods of time while they aimlessly replace random parts.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Oh my! I'm sorry that your computer has needed service so many times! I know I would be frustrated, too, if I ran into so many issues!
Computers can be complex, and we expect our Agents to do their best to help get your unruly tech back in line. Our in-store and remote support Agents would be able to help with software and operating system concerns under a 24/7 Support or Geek Squad Technical Support plan. Our Geek Squad Protection plans are intended to be used for hardware support, in the event of drops, spills, or internal component failure. With this type of repair, the special components for your model may not be available at the store, and we may need to send it out to our service center for repair. We only use authorized parts, which may cause delays in some instances if a proprietary part needs to be ordered to complete your repair.
I know I would be feeling upset if I brought my computer in so many times. If these repairs were taking place outside of the manufacturer's warranty, the same part is continuing to fail, and you are continuing to experience the same issue, please give us a call at 1-800-433-5778 or reserve a time to discuss this at your local store, here: https://goo.gl/zxBXqe.
In the event that you are unable to locate your copy, you can download the Terms & Conditions for your Geek Squad Protection Plan, here: https://goo.gl/cDfRu9. If you have reviewed the Terms & Conditions of your plan and feel that it has not been honored, please get in contact with us.
NOT A GREAT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not satisfied with the overall experience. It was next to impossible to schedule these agents. I cancelled my service.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the protection for the camera but never used it. I guess It’s good To have
No, I would not recommend this to a friendToo much effort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.states that exchanges and return of item is quick and painless. If that was the case, I would still buy them. I use square trade from now on.
No, I would not recommend this to a friendBreaks easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These will constantly break especially when putting new film in. For some reason it gets stuck on the black plastic blank Polaroid and if you try to take it out it will stop working completely. I’ve gone through 3 cameras in a year. It’s very cheaply made for the price.
No, I would not recommend this to a friendPoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really work too well or as I expected. This was a waste of my money. I just got one in a nice color. Wish it would have worked better.
No, I would not recommend this to a friendMaybe worth it, maybe not.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches even on a screen is just considered "cosmetic" and are NOT under warranty. Replacement? Only if there is really no way to fix it. Is it worth $150 for a $900 device? You be the judge.
No, I would not recommend this to a friend
What experts are saying
