Customer Ratings & Reviews

I came in to pick up a blender I had ordered online, and the process was quick and seamless. What really stood out, though, was the customer service—Alexis was incredibly helpful and friendly throughout the whole experience. He greeted me with a smile, double-checked everything to make sure I got the right item, and even offered tips on how to register the product for warranty. It’s rare to come across someone who genuinely enjoys helping customers, but Alexis made it clear that she cares. Great job, and thanks again!

It wasn't that much extra money to add on to my purchase and has reasonably good terms for a pseudo-smart watch that I'll be banging around on bike rides.

The best insurance they actually do what is promised. Never had a problem getting it repaired or replaced. There is not a product I buy that I don't get the insurance.

No matter what condition the device is in, the Geek Squad always provides a professional assessment and offers a clear solution. Whether it’s a smartphone or any other device, they quickly identify the problem and repair it in a short time. This level of expertise is the main reason I prefer to purchase my electronics at Best Buy.

Todays electronics are generally not designed to last for decades or even a couple of years for some products, therefore it is a great idea to buy Geek Squad Protection.

I habe had to use this service one time, a couple years ago! The staff at est buy were very helpful then abd still are.

Best I’ve bought in a while, I have the larger prime but this was perfect to keep in my “carry around bag” since i get my neck locked up from accident

I've used this twice and it's the best coverage I've ever purchased. So easy to use in store if you need it.

This air fryer is the best on the market. I have enjoyed cooking my family meals with this air fryer. The features and unlimited space for cooking is awesome. The name of the air fryer is Bella Pro, it’s a 8 qt, and has a lot of features for all kinds of food. If Bella is a real person I would love to meet her to tell her that this air fryer is phenomenal. A digital touchscreen that heats up to 450 degrees for cooking. Also it is a touchscreen that feeds a family of 8. When I cook my foods does not stick to the basket making it easy to clean when I am finished. The Nonstick Coating that’s made without PFAS, PFOA, PTFE, Lead, and Cadmium. Simple, digital display with one-touch custom cooking options that include Air Fry, Roast, Broil, Bake, Reheat, and Dehydrate. In my opinion air fryers are perfect for on the go meals (especially when you have kids). Air fryers use little to no oil for 75% less fat than traditional deep frying, making it a healthy option for you and your family. If you’re looking for an Air Fryer choose Bella Pro it’s the way to go!

Wife loves making all her and my smoothies with this ninja, she love the auto sensing settings. Great blender

Geek Squad to the rescue! I recently had an issue with my DeLonghi coffee maker, and I have to say, the Geek Squad made the entire exchange process seamless and stress-free. From the moment I walked in, their team was professional, knowledgeable, and super friendly. They quickly diagnosed the issue with my coffee maker, confirmed the warranty, and offered me an exchange right on the spot. It was so refreshing to deal with a team that genuinely knows their stuff and values customer satisfaction. They even gave me tips on maintaining my new coffee maker to avoid future problems. The DeLonghi itself is a fantastic machine, and I’m so glad I had the Geek Squad’s support when things went sideways. If you’re thinking about adding the Geek Squad Protection Plan, do it! It’s worth every penny for the peace of mind and top-tier service. Thank you, Geek Squad, for turning a potentially frustrating experience into an easy and enjoyable one. You’ve earned a customer for life!

I love that my devices are protected and it doesn't cost that much along with my purchase

The customer service is very good, they sell quality products and the service is excellent; they help you with our language and the people are very friendly.

Thoroughly worth the extra protection, laptop went haywire and it was repaired in a day

Great to get protection on the item just in case if the item messes up or breaks

Great to get protection on the item just in case if the item messes up or breaks

I cannot emphasize enough how grateful I am for Geek Squad’s 2-Year Accidental Replacement Plan. This comprehensive coverage has provided me with unparalleled peace of mind and exceptional service in protecting my valuable electronics against unexpected accidents and mishaps. From the moment I purchased the plan, the Geek Squad team impressed me with their knowledge and professionalism. They took the time to explain the terms and conditions of the plan, ensuring that I fully understood the coverage and benefits. Their commitment to customer satisfaction was evident, and I felt confident in my decision to invest in the Accidental Replacement Plan. The coverage offered by the plan is nothing short of outstanding. It goes above and beyond the standard manufacturer’s warranty by protecting against accidental damage, such as drops, spills, and even power surges. Knowing that my devices are safeguarded from unpredictable incidents brings me tremendous peace of mind. Geek Squad’s prompt and hassle-free replacement process has proven invaluable in getting me back up and running quickly when accidents do occur. The convenience and reliability of the Geek Squad team cannot be overstated. Their representatives are always ready to assist, providing prompt and knowledgeable support when I need to file a claim or seek assistance. The claims process is straightforward, and their professionalism ensures a smooth experience every time. Whether it’s through phone support or in-person at a Best Buy store, Geek Squad consistently goes above and beyond to deliver exceptional customer service. I appreciate the flexibility and ease of managing the plan. The ability to access my plan information online, review documentation, and track claims adds a layer of convenience. The plan also offers seamless transferability, allowing me to transfer the coverage to another device or even to a new owner if I choose to sell my protected electronics. This flexibility is a testament to the customer-centric approach of Geek Squad. Value for money is another aspect where the 2-Year Accidental Replacement Plan truly shines. Considering the cost of repairing or replacing electronics, the plan offers a cost-effective solution that saves me from unexpected expenses down the line. The peace of mind and convenience it provides far outweigh the initial investment, making it a wise choice for anyone who wants to protect their devices and avoid costly repairs. In conclusion, Geek Squad’s 2-Year Accidental Replacement Plan is an absolute must-have for anyone looking to safeguard their electronics. The comprehensive coverage, exceptional customer service, convenience, and value for money make it an outstanding investment. I wholeheartedly recommend this plan to anyone who wants to protect their valuable devices and enjoy peace of mind knowing that Geek Squad has their back.

I love geek squad. I will always purchase this protection plan when I can.

Investing in the 2-Year Accidental Geek Squad Replacement plan has been an absolute game-changer for my peace of mind, and it's without a doubt deserving of a solid five-star rating. First and foremost, the convenience of having a Geek Squad Replacement plan is unmatched. Accidents happen, and knowing that I'm covered for unexpected mishaps, spills, or drops is incredibly reassuring. Whether it's a cracked screen, water damage, or any other unforeseen incident, the Geek Squad Replacement plan steps in to save the day. The process of utilizing the replacement plan is remarkably straightforward. Geek Squad's customer service is top-notch, responsive, and efficient. From the moment I initiated a claim to the swift replacement of my device, the entire experience was hassle-free. It's evident that Geek Squad prioritizes customer satisfaction, making the process seamless and stress-free. The coverage itself is comprehensive, offering a wide range of protection that goes beyond the manufacturer's warranty. Accidental damage is a reality of our daily lives, and having Geek Squad in my corner ensures that I'm covered, no questions asked. This level of protection is a true value-add, especially considering the often unpredictable nature of our digital devices. The speed at which Geek Squad processes replacements is impressive. In no time, I had a fully functional replacement in my hands, sparing me from the inconvenience of being without my device for an extended period. This quick turnaround further solidifies Geek Squad's commitment to customer satisfaction. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone who values the security and longevity of their electronic devices. It's an investment in peace of mind, and the level of service provided by Geek Squad is exceptional. Five stars without hesitation – because when it comes to device protection, Geek Squad has truly set the gold standard

Glad i took out this protection . I usually don't but, in this case it was worth it.