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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1586 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,586 reviews
  • Rated 5 out of 5 stars

    Trails In The Sky 1st Chapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I parked in the #3 Curbside Pickup Parking, got my barcode scanned as soon as I entered Best Buy, and received my game. This is the best way to purchase video games physically. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The husband and grandbabies were all smiles! Husband said he was driving too aggressively that is why the teens were beating him! Hours and hours of racing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens to my game, Best Buy has me covered. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pokemon ZA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the graphics and game better. There is more combats in this game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan out there from the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review a couple of hours after my purchase for my GSP protection plan for my Sony Video game that is supposed to arrive on Tuesday, December 8 from Fedex; and I haven’t had to use my GSP protection plan on the aforementioned item yet but Best Buy is and has always been the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added the GSP protection plan in store and Best Bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I added the GSP protection plan in store when I picked up my game and Best Buy is great as always!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get that peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gotta get the warranty with what you buy, life happens and you gotta be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added 2 year warranty in store with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my game today in the mail and added my 2 year protection plan in store. Thanks, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was amazing!!!!!! The wait wasn’t that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well, the image is excellent. We no have problem in the last 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is nice and this game is so fun. Was such a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    updated piece of gaming history NOT for beginners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you've played any titles in the bioshock series then you may be aware of its 1994 predecessor, system shock. instead of at the bottom of the sea or above the clouds, system shock takes place on a claustrophobic space station, now run by a rogue ai who has turned all of its human inhabitants into monsters and now plans to do the same to earth. as a hacker brought to the station to stop this ai, you'll use your wits and your weapons to outsmart security, access blocked areas and survive endless battles with the regenerating horrors that stalk the corridors of citadel station. casual gamer warning: this game does not hold your hand. it doesn't tell you how to manage your inventory or constantly auto-save your progress. the game places you in the role of an intelligent and resourceful hacker, and it expects you to live up to those capabilities. system shock's story and moral could not be more relevant with the emerging reality of ai, more so now than when it first released. if you're brave enough to take on shodan, you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Collection box destroyed w/ extra packing sticker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Nintendo and Best Buy for finally making Special Edition Collections for Switch, available to the masses. There once was a time that these products were next to impossible to get because of scalpers and bots. Now, it is available weeks and months after launch. Glad to be among the many that was able to purchase this without spending more than retial. One critisim, this was pick up and for the most part, the box is in good shape. Unfortunately, i didnt realuze there was an extra sticker (not order pick up sticker) that was stuck onto the box. I've never seen an additional sticker on products before. This sticker was hard to come off and completely damaged my collector box. This no longer has any value... I'm still happy i was able to purchase, but this definitely soured my mood!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy faster shipping cyberpunk2077 2.0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this updated of cyberpunk2077 is even more better and it plays better than before cyberpunk2077 2.0 is the best I highly recommend real cyberpunk2077 players out there I really recommend buying this game works great and plays great thank you bestbuy. For fast service and shipping. I highly recommend. Buying the game. PS5 version 2.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have a backup plan. I seek out these plans when making purchases for my family. Especially items that will be missed if something happenes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best Final Fantsy games so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre a Final Fantasy fan or not, you must try this game. The graphics are beautiful, the story is intense, the voice acting is professionally done and gameplay is very smooth. I was a little disappointed withthe previous one, ffxv but i am very happy with this purchase and i would highly recommend this game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome always. I had great experience with them and they are patient with non tech savy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Madden ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, especially for grandson's games. I feel good knowing I won't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with the cost and quality of the geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than buying a new one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than buying a new one and there is really no hassle to use.

    I would recommend this to a friend
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