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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 8,391 reviews
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year geek squad product replacement is definitely worth buying. Returns have never been more successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones broke after a year and before the GS coverage ended. Got a different pair and paid the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Protection is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the assurance of knowing that if something happens to my product, I am able to go in store for a replacement with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I hope it does what it Supposed to do I have never used it yet so will see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy with anything that you can get Geek Squad on. Only had to use once, and had the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good option when available to add with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is really worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some products have had no issues, but I have used my 2-year warranty on a few products. Best Buy made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is by far worth every penny spent. They have helped me with many of my exchanges and returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. Geek squad repaired my iPad with no hassle. Service was also fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always glad to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful every time to rely on them to help me whether it’s software related or user error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my TV in minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my technology products from Best Buy because of Geek Squad Protection Replacement. I only trust Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesomw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot leave Best Buy without it! A must have for piece of mind on your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when it comes to ear phone replacement. They tend to malfunction after a year. I always get this when I purchase earphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty with all my electronics. I like the fact that if anything goes wrong, just return it and they will replace it with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS ALWAYS ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty, unless it's something you won't get mind buying again. I can't say enough good things about Best Buy's warranties and follow-up customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are very smart and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you ever buy a product without a replacement plan? I have needed them on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Opt in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always a sure thing when I’m purchasing an item from Best But.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always ...never an issue ever. S definitely would recommend to anyone wanting peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these have really come in handy for buying the kids nicer earbuds . No worries if they stop working best buy will replace them immediatly

    I would recommend this to a friend
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