Customer Ratings & Reviews

We had set up our new portable AC July 1, same day we picked it up. We did let it settle for a few hours before turning it on. We had read that if it was laying on it's side during transport it is best to allow it to sit for the same amount of time it was laying down, the box was too tall to fit right side up, we needed to lay it down, the drive was only about 10 to 15 minutes from our home. Although in another article it states to wait 24 hours before turning it on, I can only assume that is had it been through delivery for a day or so, not sure. We are very pleased with the Insignia portable AC so far. Although our living room window is rather small, setting it up with the out take hose was very easy. Our windows are the up & down type, we only needed to cut some of the plastic casing where the out take hose connects to hold it in place, so it would fit between the window sill, and we did not need to remove or put our screen up, it worked out perfect. Our living room is small & if you want to keep the cool air within that space, a simple adjustable curtain/shower rod with a curtain can help to block the door way.. We love the swing option button to be able to adjust the air flow as it slowly moves up & down to allow cool air to disburse, or set it at what ever direction you want by pressing the swing button as it begins to move up & down press it once more at the adjustment you like the air flow. Many settings to choose also for the fan speed, low, med, high, auto, or continued. Love the sleep option, timer as well & the follow me option to set the remote to sense the temp from the unit. One thing I feel they could have added was a led light for the remote, but not a huge deal, we love the way it works in the 80 plus humid temps.. We have not had to drain the bottom as of yet. The manual states the unit will beep 8 x to warn you.

I wanted to wait at least a couple months of using this before doing my review. After months of carefully & cautiously reading reviews and looking for a new AC I settled on this Frigidaire Window AC and I’m happy I did! She’s beautiful she blows so strong and so cold! It fits my window perfectly The remote is so nice! Every unit I’ve ever had before the little remotes that came with them always broke within a month no kidding. This remote actually feels pretty sturdy & easy to use. The buttons are easy and smooth I think it might actually last a while ! I like how I can put it on dry mode too! Right now it’s hot as u know what so it’s on Cool but I like that Dry option! The filters easy to clean and it was easy to put it the window! I’m a 48 yr old woman I had breast cancer a few yrs ago so I’m not the strongest person but I was able to Install it in my window with some help from my daughter. We did a good job and so far we are happy with this awesome Frigidaire AC

The a/c is working great. I live in Florida so we have used both the cooking and heating features. The remote is also a great feature. It has a cool design. It’s cools and heats my entire kitchen, dining, and living room.

always a great peace of mind having geek squad plans. My dslr fell off a cart and lens snapped off breaking the lens and mount. No questions no problems they swapped it right out.

The installation of my washer and dryer was handle very good by professional people . They were in and out doing what they were suppose too.

The air conditioner runs excellent and it cools my whole bedroom. Had to replace my old one, but window was too wide.

I’m sooooo glad we got the protection plan on the portable AC. For some reason it kept leaking water all over the floor in the middle of the burning summer we couldn’t use it anymore. Didn’t even want to deal with portable anymore so we went to the bestbuy with the AC and got a brand new window AC - updated (it wasn’t an old brand or model). So worth it and it all was done so fast. They didn’t have the new AC in stock so they gave me a Best Buy that did and the transaction went perfectly. Due to covid they just took the portable AC (it wasn’t in a box or anything) and came out with my new AC. I ALWAYS buy protection plans on everything that’s an appliance or electronic

Haven't had to use it yet but I like the idea that if anything happens to my air conditioner, it's covered!

Geek squad came early and delivered my tv and sound bar. They mounted my tv perfectly.

The customer service is wonderful at Best buy and the Geek squad warranty is awesome,they totally stand behind the warranty with excellent service

Although i’ve been told only a sucker buys an extended warranty or protectiob beyond what is offered by the manufacturer. And let me tell you how glaf i am that I ignored that bad advice.atThe day before mt Grek Squad Protection Plan was set to expire, and a year after the ManuWarranty expired, I went in (by appointment) to have BB honor the geek squaf protection plan and it went better than hoped . AC not working/condenser had gone out on a portable AC,they said since they no longer carry that item they would refund my entire purchase including the geek squad protection plan. i was able to buy an even better replacement AC Wow!!! Even had enough left over to but a new tv i found on “Deal of the Day “online Win/Win!

I generally don’t buy extended warrantees, EXCEPT on dehumidifiers. From name brands you know to store brands, I’ve had about half a dozen fail in the 3–5-year range. The BB extended warrantees have made replacements a dream.

Thank you allowing us to have to have options when our humidifier wasn’t working.

This is my 3rd or 4th year purchasing "Total Tech" and of course it comes in handy and is a great back-up to have, however, it has become more expensive with less benefits each year.....post COVID effects I suppose?

I havent had to use the geek squad yet bit im glad i have it just in case.

Haven't needed to use it once but with that being said I can't place a dolly on the ease of it quelling my mind knowing I don't have to worry about it if it does break. Best buy approved time and time again that it will always take care of you Even if you don't really have the plan but the plan assures me things will be taken care of...

When you invest "My BEST BUY TOTAL", it gives you 24/7 Geek Squad support! The 70" TV in the bedroom became a bit "glitchy". TWO (2) days later, 2 Geek Squad men came over in the morning and put a Brand NEW Panel on the back of the TV, reconnected my soundbar, updated, total set up! Why would you spend even $20.00 without TOTAL coverage? For just a few dollars a month your purchases will be 100% covered! Kind of a 'no brainer'.

Smart buy if you have a lot of problems with breaking things. They cover a whole lot and stick to it!

This thing really cools! We bought it for the indoor space on the 3rd floor that leads to the balcony as a cheaper option instead of running complete ductwork or a mini-split. Best decision ever.

It's was a fast delivery and we add geek squad services