Customer Ratings & Reviews

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

You can never go wrong with support you can count on! I have never had to have them come to me, but they would because I am covered and the times I had to bring in items, they were replaced if they could not be repaired.

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

We love to buy the extended warranty on a no name brand of tv. But this is a Toshiba but it was such a great price but we decided to get the 5 year warranty anyway. It's a great feeling to have this Geek Squad coverage!!1

I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

Protect everything as long as you can...technology is always messing up.

They are very respectful and responsive and get the work done

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

Best Buy do back up on their warranties are very good

Excellent service! I fully recommend their service! I'm very happy!

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

Covers everything you need it to cover Haven’t had to use it yet but it’s nice to know it’s there