Customer Ratings & Reviews

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Bought the protection plan for 2 years because life happens. Have not had to use it yet but better safe then sorry.

Very good for protection also easy to use. Great to buy

I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

Geek Squad are great friendly polite and they do and excellent job when they come out

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Love geek squad. Always buy their protection services.

I worry that I will break the items I buy and this always helps.

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

My customer representative was amazing and attentive!

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

Have not used it yet but past experience with Greek Squad was always helpful and good

Decision to jump in such a great deal was the best choice, great deals everyday.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

I havent needed to use it yet, but its nice to have the protection when i need it.