Customer Ratings & Reviews

The protection for my tv was a good choice. So far Haven’t had to use it

Never known what can happen but with Geek Squad Service I know I'm covered.

Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.

The agents came out to my house and diagnosed the tv within a minute. Very quick and easy process.

The agent were very helpful and installed the tv with no issues

They friendly and were very good about trying to help, but had to send off the tv anyway. Getting the appointment with them wasn't an easy task though

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

I AM SO HAPPY WITH THE NEW TV. THE GEEK SQUAD WENT ABOVE AND BEYOND SETTING UP THE EQUIPMENT. I AM VERY HAPPY WITH THEM AND WOULD RECCOMENT THEM TO EVERYONE. I WILL ALWYS SHOP AT BEST BUY.

I always buy the protection. I have used it in the past and they are very helpful.

Professional courteous people. Set up everything for me and answered all questions!

I bought this extended warranty for a tv that I purchsed for my father. Good piece of mind knowing that he has a 5 year warranty instead of one year that the manufacturer gives you.

I buy the geek squad warranty when it makes the most sense, usually when I spend a significant amount of money, and the manufacturer warranty is only one year.

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

THIS IS NOT A GEEK SQUAD REVIEW!!! THEY DID NOT INSTALL. After I found where the A/C in was (never even addressed in the install sheet), the TV has a great picture and almost everything seems to work just fine. The extras are super. The only negative thing is that (unless there is more hidden information) when I plug in the "Audio Out" to another device, it bypasses the TV's sound. I didn't downgrade the rating, but if not something I can fix, doesn't detract form the overall score for the unit.

Only place i buy my electronics.. just make sure to get the warranty

These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

I haven't had to use the Geek coverage I got for my new TV, so that is good. I haven't had anybody I know tell me, "Boy, I sure am thankful that I got that Geek coverage for my item!", but I have to be fair and also say I've never heard any say it was a waste of money. I was a bit baffled that they don't give you anything other than the receipt to explain what I was buying and we all know how some receipts fade with age to a point that they're unreadable. I have spoken with the Geek department about other matters and they were helpful even if the item I had issues with did not have coverage, and I appreciate that.....big time!

TV got here safe and sound without any breaks in the display.

Solid and straight forward warranty. Cant go wrong with coverage