Customer Ratings & Reviews

I wanted to give an accurate rating, since I read reviews and they do influence my purchases somewhat, so when I rated Best Buy with the 1-5 stars, I had to check 5 stars for this sale. In everyway they met my needs and helped me decide with an informed decision on a TV purchase. It would be ready for pick-up at my convienance as it wasn't going to fit in the car I drove, so this gave me plenty of time to arrange things at home for what I chose to be the perfect spot for the new 55" TV I purchased. I also continued to do more reading on all the different choises there are. The ultra led hdtv, qled, oled and hdr, which was the one thing I wasn't to sure about. Their sales specialists were highly knowledgeable and explained to me what each feature was and exactly what it did, so after doing a little reading of my own I knew I wouldn't be happy with my original purchase, so when I went in to pick the TV up, they were happy to change my order, and do an upgrade, so I purchased a similar tv, this time I included the hdr. Seriously, these guys are no hype, just the facts. I remember my first 55" smart tv I purchased, I really had no decisions to make other than the size, but now unless you know what all the abbreviations stand for, one would be a wreck trying to figure it all out and even if you know the terms, you need to know what they actually do. I purchased the ulta hdtv, now with the hdr( high definition resolution), and walking out I felt great and knew I had made an informed decision and purchase. I have to say they all helped me make the right choice and purchase for my home watching experience to be the best it can be and at a price that fit my budget. I couldn't be happier. I've just moved to the Portland area from Sacramento, where I bought my first nice computer set at the Best Buy there in 2000. It's where I learned of Best Buy i and haven't had a negative experience with any of my purchases yet, hope I never will. I would have to say most purchases I've made have been some type of electronic's need. It's where I go for any technical and or major home purchase, knowing I'll walk out feeling informed on any purchase I've made. They haven't changed and seem to carry their same selling philosophy everywhere, which is great for any consumer. I will write again to say a few words about the TV and how much I know I will be enjoying it. PS. I also bought a sound-bar, last, but not least. I was looking, asked a question, and bam, I walked out with one. I can't wait to listen to it. I'm going to, not only connect it via bluetooth to the TV, but to the stereo also. So Awesome!! Thanks Best Buy And this was an honest opinion from an honest consumer.

Who wouldn't buy this when you make a purchase at Best Buy?? It's only smart!!

Who wouldn't buy this when you make a purchase at Best Buy?? It's only smart!!

Great product to buy for peace of mind. Don't need to worry about future.

Love geek squad!! Services are always fast and done properly.

This system is very loud, and gives clean sound quality.

Got this as a surprise gift for my wife. She was surprised and worth the cost and quality. Great purchase for safety.

Would've been a great addition to my 98in tv but unfortunately I didnt have the space for that amount of sound output. Will be buying again for my future home.

I love the guarantee by Best Buy through Geek Squad

Hopefully I’ll never use this but it is inexpensive insurance.

Ins is wonderful when your product stops working. Yes the insurance does pay for a tech or send you a new one

Geek squad adds security to the purchase. I hope I don't need to use it!

If this is in your budget? Just get it is a solid unit after all the firmware updates and tweaks? Rocks like the Casba! The GOAT is in da house lol.

I haven’t had to use the protection thankfully, but I love the peace of mind of knowing Geek Squad has me covered.

Totally satisfied - easy to install - very good quality sound and many other devices can be adapted to the hall

I’m really enjoying the quality of work! It was a great purchase overall

very important to have this it helps a lot. i'm glad I bought this for my stuff

The techs are very helpful and do their best to resolve any issues you face.

The geek squad service is very worthy you will be glad to have it. You just go to the store they take care of you and your item. They call you if anything, is not a plain warranty service they actually care.

Was easy to add on when picking up my TV. It was an open box good condition so purchased this just in case.