Customer Ratings & Reviews

The Price was right for long term coverage.... I normally don't buy warranty's because it's not worth it. In this case it was.

I love the Geek Squad being inside the store and I am able to reach them for help. In the store or at my house. They are always very smart and can help me with all my needs.

[Employee of bestbuy] Givee me peace of mind in case my product has something going on later on

I have two laptops and one desktop in the home. Games are played on the one laptop. I've had to use Geek Squad three times within a year to fix all of the problems with it. They do it, no questions asked. Plus, after fixing the problems, they do a tune up and make sure everything works properly. This service is well worth the cost.

I hope the Geek Squad protection comes though when I need them on my new Panasonic 1.6 cu ft 1250 watt microwave unit. 4 years for 40 bucks is a great deal for me.

They are very nice, they have helped me many times with my appliances.

Haven't needed their service yet, but if something goes wrong, they can make it right.

Best buy has the greatest warrentys in the buisness. Thats why i bought every major and most minor electronic and appliance pucrchaces from best buy. There warrentys are awsome no questions asked just bring it back and get a new one. As simple as that..

Buyer of the warranty, beware... I purchased an LG microwave in 2024. One and a half years later my microwave stopped heating the food. I took it down to geek squad and they tell me I have to send it to LG before I can get a replacement which takes 3-5 weeks! I purchased the geek squad warranty to avoid this situation. Now, my four children and I have to wait a month to replace my microwave.

Nice security for an appliance purchase big or small on case of a oroblem

I bought the 4-year Standard Geek Squad Protection for my appliance because it will be completely replaced if anything goes wrong in 4 years. This gives me peace of mind.

Easy returns at store or quick fix absolutely recommend this warranty

Excellent option for an affordable price. They are amazingly good.

The agent mounted my IPhone promax14 check and diagnosed

I bought a warranty on my purchase of microwave two years ago. It stopped working 10/03/22 I returned it, Best Buy honored my warranty today I received my new microwave save value as first one. Thank you B.B

While I haven't used the service, I chose Best Buy for my dishwasher because BB has the best and most affordable warranty for it.

When you need help with your product, they're always there! One call and you'll be very happy with your choice for this service. 10 stars if possible for Geek Squad.

[Employee of bestbuy] Nice and simple microwave. Not too complicated and looks pretty neat

It says after your manufacturer warranty ends…..anywhere else when u purchase a protection plan it begins when the manufacturer warranty ends. Its like getting ripped off for the first year as they will just refer u to the manufacturer for a warranty claim. Once the manufacturer denies the claim then tbey will tell u to file a claim with Best Buy. By the time the thing finally gets fixed you’ve gone for weeks if not more without the appliance. You think they will extend the warranty 2-3 weeks past the time you couldnt use your appliance? They most certainly will not. They tell u everything u need to hear to sell u the warranty and when u file a warranty claim they do everything they can to get out of it. Same as insurance companies most of these corporations leaders should be jailed but they simply “lobby” aka bribe the politicians so they get away with it everyday. This nation was once a great place to call home before the greedy corporations owmed and ran everything including Washington. These days this nation is nothing but a disgrace. Ill be discussing with my wife about canceling our membership and the stores credit card. Im certain she will agree then I will advocate for all my friends and family to do the same. There isnt a single corporation doing business that actually cares about the customers. Its just the opposite their main goal is to screw over as many people as they possibly can. What can we do as consumers? Go to their competitors? Doesn’t matter its all owned by the same group of people. This one owms that one which owns these other ones that owns those over there. Thats why they dont care if they loose u as a customer and go to another business cuz u are still their customer u just dont know it!!!

The microwave is a good size not too big however, you have to add about an extra 30 - 60 secs to orginal heating time.