Customer Ratings & Reviews

What the Fire TV has over Roku is the Silk Internet browser

Geek Squad can be a solid option for tech support if you value convenience and professionalism, but it's important to be mindful of potential costs and mixed service reviews. It may be worth getting quotes or exploring alternatives if you’re looking to save on services.

Excited to see how everything works if I ever need to use the warranty

Havent tried them yet but I have heard good reviews

Came in and left very satisfied with the geek squad members help. They brought the tv out twice for me to set up in my vehicle and ended up shipping it to me for free instead. They recommended that option to avoid road damage as my car only allowed the tv to be laid flat on the screen. The tv came very quick and the set up is amazing

The TV works fantastically and is a TREMENDOUS upgrade from our at least 10 year old TV. I bought this for my parents as a Christmas gift, 6 months in it is working GREAT. The video quality is stunning and they couldn’t be happier. I made sure to grab a Geek Squad protection plan too, just to be safe. Totally worth the money.

My tcl was cracked right out of the box! It was an easy return (always have a digital copy of your receipt). The service agent helping me at the store was quick and nice (which, in S.F is sorta special, lots of sour faced store clerks).

I can't be more pleased with the service I received. The techs were professional and knowledgeable about the TV and the entire mounting process. They handled my TV with care and pay close attention to the details. They did a great job, no wires just clean lines. My TV actually looks like a picture on the wall!!

Great picture and enough sound for this price. I taked this tv for truck and it fit perfectly and I really enjoyed about this tv for a last year

The guys come to install my amazing Samsung tv the frame. They was very nice and friendly, I was 2 min away, so they just waited for me, and I was very thankful for that. They did everything nice and the work was amazing, the only thing is that the cable still out of the wall. And this Tv supposed to be an “art”. I really don’t like the cable out. But they say it’s not up to then to put the cable inside the wall. Don’t make sense for me.

Love my TV and my surround sound greatest thing I’ve ever bought myself set up my new home sports room and it’s amazing to watch everything especially Game of Thrones and of course all sports but especially football and NCAA women’s thanks again

Geek squad always comes through and I’m always always always so happy I have it. Most recently I had a year old tv mounted since the day I got it and one day it just stopped working right at the climax of the movie. They were printed in sending a tech out to check it out and then delivered a new tv

Light weight. Good picture quality, I feel like it leans back with the legs that it came with. Which is disappointing.

Its nice to know that im covered for 2 years if something goes wrong with the tv

I have such piece of mind knowing my expensive tv has protection in case something goes wrong with it.

Do not buy a TV without it. It is cheaper to buy the 5-year extended warranty. At -least if it goes out, and if it cannot repair, they will replace it with a new one.

It's an excellent protection, I recommend it too much

The agents mounted and connected our new TV to our Sonos system and helped set up the TV and mount it for optimal viewing. They were quick, friendly and very knowledgeable! Appreciated thier expertise!

Actually ended up using it and didn’t have to pay anything, I actually ended up getting money back in my account so that was really nice!! This tv is the replacement I got using my warranty with Geek Squad!

I love for the simple fact every item that I purchase automatically comes with a protection plan with geek squad. I have so many different types of electronics from Best buy which makes it totally worth it to purchase the insurance plan. I also have three other TVs plus two on the way now. I've had some of these electronics for a while and some of them are new. But anytime there's an issue with one of them. I have my protection plan to fall back on.