Customer Ratings & Reviews

Makes me feel more secure with the warranty protection from Geek Squad.

Everyone on the Geek Squad have been so helpful answering my numerous questions. I come in several times to purchase replacement items and research future purchases. They know when to stay nearby and when to let me wander about uninterrupted.

Good people. Always willing to help with problems and very friendly.

I would get a standard Geek Squad Protection with every large appliance I buy from Best Buy. I have purchased this protection for TV's, soundbar, Coffee makers, Ring doorbell and cameras. I would suggest to anyone--- to always buy this protection. I have used the protection twice now, and received a replacement item with no issues from Best Buy. It is the best insurance you can get.

Geek squad has been really good to us we have them check our pcs, printers, or sound equipment.

Geek squad I been using y’all for a minute y’all haven’t did me wrong with patience they will help and perform efficiently with coverages and people

The Geek Squad solves everything quick and to the best of their knowledge.

Great service. Will always buy this as it is very reassuring.

Best Buy corners the market on warranties as geek squad is great

I purchased this sound system months ago and so far I have no complaints. It works well and sounds great.

A great investtment and knowledgeable technicians. had a problem with first unit and they guided me to the manufacturer for a replacement before original warranty expired. Seemlessly enterered new serial numbers! thanks so much

Agents were very polite, friendly and professional. They explained their installation process and setup TV and my sound bar. Thanks

I purchased this for LG soundbar home theater system. Forty dollars for four years warranty is well worth it.

The Geek squad trouble shot my connection issue of my new TV to my existing surround sound system quickly and fixed the issue.

SAMSUNG TV 65 QN65QN70F I THING ITS VERRY GOOD PRODUCT I M HAPPY

Even though I have never had to use my Geek Squad warranty, it sure is a great peace of mind knowing that it is there.

This unit is a beast. I purchased a more expensive unit for myself (with 520 watts) and this unit for my sister. I set up this Insignia unit and compared it to mine, side by side. I am really happy with my soundbar, but the sound on the Insignia is also good. I wish the Insignia came with an HDMI connector. It does have RCA connectors (Red and White) that you can connect to the back of your TV. Most TVs can connect that way. You can also connect with an Optical cable, for $20, if you prefer. My sister was impressed with the sound.

I trust the geek squad so I bought the 4 year protection. Janet

Would've been a great addition to my 98in tv but unfortunately I didnt have the space for that amount of sound output. Will be buying again for my future home.

I always try to take advantage of the Geek Squad product replacement plan. I like being able to return an item if it goes bad without the hassle of shiping it off to someplace . Over the years I had to replace several products after they had gone bad and it was no problem to go into the nearest best buy and at times get the next generation of a product out if the model that I was using was no longer availble. So yes for me paying a few extra dollars was worth it. The only time that I might not pay for the extra protection is when the coverage that I am trying to get is close to a hundred dollars for the item, such as some tablets that I have bought, however that might depend on the item because I got coverage on a washing machine and a dryer at one time and although I may not have to ever use it at least I know that I am covered and for me that makes it worth the peace of mind that I will get. So in conclusion you have to way the risk that you are willing to take and for me it has worked out well over the years and I have no complaints.