Customers often highlight the great fit and appealing appearance of the 27" Built-In Microwave Trim Kit. Many find the trim kit easy to install, while some express a desire for improved build quality. The price of the trim kit is a concern for some customers, as well as the plastic material used.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 96 reviews
Rated 5 out of 5 stars
Microwave review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good microwave. Looks good!. Dark interior hides food .
This reviewer received promo considerations or sweepstakes entry for writing a review.
General fit and finish issues. Corner of the door rubs slightly when opening.. Expected higher quality given price and long wait for shipping.
I would recommend the trim kit because there aren't any alternative choices.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish I could give zero instead of 1 out of 5 stars. Poor engineering and design and the company knows this. First thing GE did was alter the microwave dimensions when they upgraded the model of microwave I own which I didn't realize when I ordered it to replace my old one that died. It wasn't until I attempted to use the old trim kit that I realized it wouldn't fit. So I was forced to buy the new Trim Kit ($250). The new kit is plastic compared to the previous one which was metal. Bad! Then I realized it doesn't fit the microwave, because the door rubs against the trim kit when opened more than 45°. I went online and found lots of people have a similar complaint but the company refuses to do anything. Bottom line is GE turned this into a profit making scam by altering the old model dimensions to ensure the old trim kit doesn't fit and so customers have to buy a new kit that is cheaply made but costs more than the previous version. As a customer, I feel jaded by GE and will NEVER buy another GE product. I've started converting my appliances to another manufacturer and recommend everyone consider doing the same.
Thanks for taking the time to share your insight. While we strive to make sure our products are made of the best quality for our consumers, we also understand there is always room for improvement. We appreciate the feedback, that we'll be sure to pass along to our design team. We hope you allow us to work hard to earn your trust again.
Pros mentioned:
Build quality
Rated 5 out of 5 stars
Well designed
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The trim kit is very well designed. It is very solid and well made. I had to install the top plate twice because the center of the plate did not align with the center of the microwave.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to get the trim kit for the microwave as the previous cutout was different. I love the trim it makes the microwave pop feel right with the oven below.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Attentive, capable service from purchase through installation. Excellent, good quality merchandise and great value. Easiest transaction we have experienced in years.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks really nice, but the product took a lot longer to come and was faced multiple resheduled due to Microwave that we purchased along with the trim wasn't available and no one knew why it wasn't available but the rep took care of the issue having contacted him mutiple times.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sweet. Looks much nicer than I expected. Would recommend.
I would recommend this to a friend
Rated 1 out of 5 stars
Trim frame is piece of plastic junk - not SS
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The hardware to mount the microwave worked well, but the trim piece did not fit properly. The trim piece was a piece of plastic junk, not Stainless Steel, and did not properly cover the opening. Fortunately I had the original Stainless Steel trim frame and was able to adapt it to connect to the new mounting hardware.