Customer Ratings & Reviews

I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

Getting this accidental insurance actually works. I accidentally dropped it and the casing broke. I took it in expecting them to replace the casing. Instead they told me to leave the broken one with them and go get a new one!

Love this item very easy to use and never ask for nothing

Very quick and fast response for service calls and Schedule appointment for the diagnostic work

They did an amazing job connecting and mounting my TV and hooking everything up

was incredibly pleased with my recent Geek Squad experience. My in-store appointment was prompt, and the agent quickly took my failing Roomba for service. Even better, when it was determined that the Roomba couldn't be repaired, they immediately issued me an in-store gift card for the full original purchase price. This excellent customer service turned a frustrating situation into a positive one. I highly recommend Geek Squad for their efficient and helpful service.

Is good to have a protection plan in case it geta damaged.

Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

They are there to help you recommend if you would like to buy warranty along with your purchase, (under no obligation), knowing that you are guaranteed, they will fix your product or they will trade in for a new product if they cannot fix the one you took in,take the hassle out of buying a whole new unit full price if you include the extending warranty

I have always purchased the insurallnce for Item's that I have. May have not used or needed but my purchased I cared for with om the time frames Better safe than sorry when some small or larger stop my purchase.

Glad that I have this in case anything happens to my products.

I had an issue with my Dyson V11, reached out to BB, and had an apt. with Geek squad within 24 hours of contact. The vacuum was irreparable, and had a replacement within 5 days! Superior service!

Got the warranty to cover a Tineco stick vacuum. That vac had a design flaw and I had to bring it in twice for replacement. No questions asked - quick and easy, BB just replaced the vac! The warranty is a no-brainer purchase add-on for items like this, IMHO.

They are always in the position to help you. Other stores should take note

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

What I like is that it seems to do well with picking up a lot of dirt in my carpet. It also does a good job with extracting to water from the carpet. This cleaner does well with keeping the clean water warm. It very easy to use. What I don’t like is that the dirty water reservoir is small which means there are constant trips to empty the dirty water. It also seems to force you to empty the dirty water tank when the tank does not seem to be that full. Other than that all seems to be doing well so far.

Everything you buy, you should add this on there for a peace of mind

It does what is supposed to do and protects you. I always get it.

love this vacuum, the suction is great & it charges fast!