Customer Ratings & Reviews

I’ve been able to enjoy my electronic devices with the comfort of knowing that I can easily have them replaced either the same day or within 5-7 days thanks to Geek Squad’s protection. I’ve replaced GoPros, drones, 360 cameras, high end ear phones, tablets with no problems or hassles. I tell all my friends when you get electronic items that you care about, go to Best Buy and get theirs Geek Squad protection! Side note, I’ve taken some chances with videography and photography because I knew I could get the camera replaced! Also when they replace it, you have the option to purchase a new plan!!!! Which came in handy because I scratched my 360 camera lens getting the awesome shot you can see in my photo. I slid it through a small hole with no problem but then the boat made hit a wave while I was sliding the camera out of the hole. Geek Squad protection saved the day!

This camera is absolutely amazing. The stabilization is impeccable. The aspect ratios are varied and accurate. You can shoot in 16:9 and 4:3. I use these for FPV drones, and I absolutely love the weight. This is the lightest camera with the highest resolution that you could ever possibly buy for this application. The camera detaches from the main base so that you can film in the smallest form factor possible. If you need that extra battery and sd card functionality just attach the camera to the base. Which u should mention is the same size as the camera. I have used this now for more than a year, and I couldn't be happier. I normally shoot in 4:3 24 and 30 fps for nice shots in golden hour, but if you want to you could shoot in 2.7 120 fps to get awesome slow mo shots. It has since been updated with the ability to pull all the gyro data off of the camera for even better stabilization. DJI did such a good job with this camera. I can only hope that in the future we will continue to see amazing innovations like this.

Great experience with Best Buy when I used the replacement warranty for a $1k 360 camera I purchased a year earlier. Smashed one of the lenses on the camera and was really bummed. Took me a couple of days to remember I had purchased replacement warranty. Took smashed camera in to BB and no questions asked, they ordered a new one that arrived at my door 3 days later.

SO glad I purchased the protection on my GoPro! Long story short, I shattered my GoPro the day before I was leaving for another trip. Took it into BB, and walked out with a new GoPro ready for my trip! Will continue to buy protection on all my big electronic items here

They have a great returnpolixy that I'm glad I utilized. I have opted for this coverage just in case I needed it, and it payed off.

The TV is good I’m happy that we bought. I can find more channels I love

I bought my go pro july 2021 .and I avail the 2 year replacement . Why it says it’s not returnable ? If that’s the case I will just refund the protection plan that I purchased

Geek Squad is a mixed bag. They're convenient for quick fixes and basic tech support, especially if you've already bought your device at Best Buy. Their technicians vary in skill, so you might get lucky and find someone truly helpful, or you might end up frustrated. Prices can be high, and sometimes it feels like they push unnecessary services. If you're comfortable troubleshooting yourself, you might find cheaper solutions elsewhere. But for that "I need help now" feeling, Geek Squad can be a lifesaver.

Pairing my Insta360 X3 360 Degree Action Camera with a 2-Year Accidental Geek Squad Protection plan was an absolute genius move! Not only do I get to enjoy the mind-blowing capabilities of this camera, but I also have peace of mind knowing that it's covered against unexpected mishaps and accidents. Whether I'm exploring rugged terrain, capturing high-energy action shots, or simply taking it on the go, life can get unpredictable. That's where the Geek Squad Protection comes in. With this protection plan, I can embark on my adventures worry-free. Accidental drops, spills, or any unforeseen accidents are all taken care of. It's like having a safety net for my valuable camera investment. The best part is the convenience of the Geek Squad service. They're always ready to assist, making the whole process hassle-free. If anything happens to my Insta360 X3, I know I can count on them to get me back on track. So, if you're investing in a camera as incredible as the Insta360 X3, I highly recommend pairing it with a 2-Year Accidental Geek Squad Protection plan. It's a small price to pay for the peace of mind and continued enjoyment of your camera without worrying about the bumps and bruises along the way.

Drone needed servicing so they just replaced it. By far the best protection plan around

You can use the products with more peace of mind and security

You need this for any accidents. It’s good peace of mind when you are buying tech products.

Without this I would be at a huge loss. Now anytime I buy something from best buy I always add the protection

Well I have always had phenomenal service with the geek squad warranty

Such an amazing quality, picture and sound is so well

Haven't had to use it yet. Hopefully i wont need to.

Never heard of a Rodu tv before but sure glad we did. It has a beautiful clear accurate LED color plus is a smart tv that gives us access to all online channels and allows us to add channels PLUS it is crazy affordable. We first bought one because our main smart tv stopped working. We loved it so much we bought this smaller one for our bedroom. I would recommend it to everyone as it's just as wonderful as the more popular brands but at half the price. Buy one, you won't be disappointed!

Geek Squad's 2-year accidental protection plan provides peace of mind. It covers accidental drops, spills, and malfunctions, ensuring your electronics are always protected. A worthwhile investment for safeguarding your valuable devices.

So I bought a camera and 2 days later I scratched the lens. With my protection through geek squad, I made an appointment and had it exchanged same day! Took less than 15 mins!

Such a great price for protecting the GoPro and any electronics we need