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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 934 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.5 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 934 reviews
  • Rated 5 out of 5 stars

    Get Geeksquad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera got sand stuck in it and broke. Geeksquad completely reimbursed me because they couldn’t fix it. Definitely recommend for people planning on traveling with their camera a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Happy About My Camera Equipment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my camera for about four months now! All I can say is how amazing it is, and how it has elevated my contact to another level! It’s crazy how one piece of equipment can literally take you to another level! To Best Buy I want to say thank you for providing me with this amazing Sony camera.AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the BestBuy warranty worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the reason to buy from best buy... get their warranty worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Lens for point & shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick photo on the go vacations as well as tripod or hand held to get more control over lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a camera that was having issues when I got it. Shortly after purchase I took it in for service because the lens extended in and out and powered off and on . The malfunction ended up making it not usable. It was determined that I would receive a replacement. I am grateful and appreciate the service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth getting insurance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the insurance on my g7x because i’ve had great experience with it in the past. Around 2 years ago, I had a radio where the bluetooth stopped working, they found out what the problem was and fixed it immediately. Also, years years back we bought a pair of beats headphones, and they couldn’t fix them and actually upgraded them without paying the difference. I actually prefer to buy from best guy because of geek squad. it’s better then having a run around with websites and shipping from other places, i can simply make a appointment and physically go to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for hastle free repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection is a great investment for peace of mind. It covers drops, spills, and accidents, with a simple claims process and helpful support. It’s already saved me from costly repairs—well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Nikon P950

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job fixing my Nikon P950. Their service was quick, professional, and friendly. They handled everything efficiently, making the whole process stress-free. Highly recommend their support!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love polaroid!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Polaroid camera from Best Buy a few months ago and I love it. It takes almost no time to charge, takes great pictures, and even has a timer mode. I'm in love with this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love Love!!! I had got this product to start off my interest in creating a YouTube channel. Upon turning on the camera I was in love due to how well the camera automatically adjusted to my surroundings. I was walking from an indoor environment to an outdoor environment and was expecting the camera to essential "white-out" my background due to exposure. However, the camera adjusted instantly and kept me in focus. Next, I tried filming in the dark was able to see myself and my surroundings without the need of an additional light. It did all of this with its high quality photos too. Lastly, it has an amazing display focus feature so that if I am showcasing a product while recording and hold it in-front of the camera it focuses on the product and back to me as soon as I put it down. Disclaimer: Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price/ overheats easily for long content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter camera if you are on a budget. However, I would recommend saving your money for a camera over 1000 bucks. This is great for Youtubers at home or flogging. Wouldn’t recommend doing any videography or photography work. Unless you’re doing it for a hobby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend protection plan for everything you buy, just to know your products are protected is a sense of relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I did not need this service but appreciate Best Buy keeping these chill dudes around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love buying this serve. Gives me peace of mind. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection, thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to protect our investment. Simple to register .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection, the GEEK squad never lets you down for those just in case moments!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my husband's gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased their protection in the past and haven't been disappointed with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item I have with all your tech get it repair at any Best Buy. Also, do call alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was fixed perfectly. Will use again. Awesome

    I would recommend this to a friend
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