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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 915 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 915 reviews
  • Rated 5 out of 5 stars

    Get Geeksquad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera got sand stuck in it and broke. Geeksquad completely reimbursed me because they couldn’t fix it. Definitely recommend for people planning on traveling with their camera a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Happy About My Camera Equipment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my camera for about four months now! All I can say is how amazing it is, and how it has elevated my contact to another level! It’s crazy how one piece of equipment can literally take you to another level! To Best Buy I want to say thank you for providing me with this amazing Sony camera.AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the BestBuy warranty worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the reason to buy from best buy... get their warranty worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Lens for point & shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick photo on the go vacations as well as tripod or hand held to get more control over lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth getting insurance?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the insurance on my g7x because i’ve had great experience with it in the past. Around 2 years ago, I had a radio where the bluetooth stopped working, they found out what the problem was and fixed it immediately. Also, years years back we bought a pair of beats headphones, and they couldn’t fix them and actually upgraded them without paying the difference. I actually prefer to buy from best guy because of geek squad. it’s better then having a run around with websites and shipping from other places, i can simply make a appointment and physically go to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting a second warranty with any purchase from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love Love!!! I had got this product to start off my interest in creating a YouTube channel. Upon turning on the camera I was in love due to how well the camera automatically adjusted to my surroundings. I was walking from an indoor environment to an outdoor environment and was expecting the camera to essential "white-out" my background due to exposure. However, the camera adjusted instantly and kept me in focus. Next, I tried filming in the dark was able to see myself and my surroundings without the need of an additional light. It did all of this with its high quality photos too. Lastly, it has an amazing display focus feature so that if I am showcasing a product while recording and hold it in-front of the camera it focuses on the product and back to me as soon as I put it down. Disclaimer: Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many companies offer the service that this cone has worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool camera for throw back feels and instant photos. Wish it was a little slimmer for easier carrying but overall happy with purchase. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know that I am protected with my camera and everywhere I bring it. My son uses it to and you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! They are very attentive and helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would totally recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift for my daughter who takes a million pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bundle it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to bundle with any large purchase. Always great to have that added coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to my purchase! Great help and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. 10/10 would recommend to anyone getting the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet... BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always skeptical about warranties. I hate third party stuffs. I bought this extended service plan or warranty in hopes that if my camera defects or gets damaged I will be helped without any hassles. I will give a good ratings now cuz they explain to me the warranty in a manner that I could understand and I feel that I will be helped when I need. I just hope I don't have to jump through hoops to get help on a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection No copays just great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad protection on all our electronics & appliances. No hassle just fantastic customer service. We have it on all of our appliances, 3 of the iRobot vacuums, Apple keyboards, and anything else that could break. Been using them for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must if you are buying electronics, i had sometimes broke my stuff and they have refund me and i can buy it again with guarentee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage Matters! You invest in purchases that mean a lot. So why not protect it cause life does happen when you’re not prepared.

    I would recommend this to a friend