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Customer reviews

Rating 4.6 out of 5 stars with 264 reviews

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92%
would recommend
to a friend

Customers are saying

Customers often highlight the great overall performance and ease of use of the 30 Minute One-To-One Training. Customers also appreciate the agent's knowledge and clarity of explanations. However, some customers have reported issues with device functionality after the training.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 264 reviews
  • Rated 5 out of 5 stars

    pessie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent they help in a very professsionl way that you understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great training session

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great pleasure for me to receive trainings from such knowledgeable staff of technical support. You have become my safety net to keep up to date with thechnology. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The training on the new pc was great. Tech was knowledgeable and insightful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living to Learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledge, patience and communication skills outstanding and much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up of my new MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent helped me set up my new MacBook Air, effectively and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl I had there was very helpful. She spent lots of time with me and answered all my questions I miss having the Samsung there at the store but she did do all the things I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop password forgot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service , staff are well trained and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent scheduled my next appointment yet. I plan to do so soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose was reall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they we excellent. Jose was really good at helping me with all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up our kindle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate did an outstanding job setting up our kindle and explaining how it worked to us. She synced it to our amazon account so we could easily buy books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad exceptional instructors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Masha was incredibly patient! Her knowledge, ability to listen and give clear instructions helped me She is truly an asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Sguad for connecting my new laptop to all my devices at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a laptop and the Geek guy went through all the basics with me. I'm not tech savvy so it was very instructive. He was patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows system upgrade training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows System was upgraded on my laptop. I received some training on operating the new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad experience was very very helpful. The representative was very knowledgeable. Bought some blank dvds also so I could make videos of a wedding I had recorded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I new to dell computer. Needed once over to see new features not in our older HP. Geek tech was Great. Made us feel relaxed. Very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associate was thorough when providing training. We had an opportunity to have our questions answered in a way that we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave me all the time I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferrerd from Windows to iMac...they gave me all the time I needed and answered all my questions. Made it easy. These folks are the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should have signed up sooner, Best Buy team is professional and answered all our questions. Really appreciate the quality of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1 laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Flip Book is a light weight 2 in 1 laptop that has all my daughter needs for college. It's fast, has 500 GB of storage and a lovely display.

    I would recommend this to a friend