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Customer reviews

Rating 4.6 out of 5 stars with 264 reviews

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92%
would recommend
to a friend

Customers are saying

Customers often highlight the great overall performance and ease of use of the 30 Minute One-To-One Training. Customers also appreciate the agent's knowledge and clarity of explanations. However, some customers have reported issues with device functionality after the training.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-264 of 264 reviews
  • Rated 1 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had training...and not offered. Did not know they offered this service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not available at fielding, ut. sales sold it to us knowing. hard time canceling.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The young girl was terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I emailed about my service already. The young clerk was dismissive, rude and impatient.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went for help to make my daughter’s computer more secure for a 12 year old. The young man was very knowledgeable and suggested a few things. He showed me where to look under settings to view history but didn’t help me upload anything to make it more secure.

    I would recommend this to a friend