Customer Ratings & Reviews

The young professional staff of the Geek Squad is excellment. Their technical assistance is highloy recommended.

integrating old laptop technology to new laptop was complicated but their knowledge of old technology is outstanding!!!

Great customer service. Employee was friendly, helpful and knowledgeable. Delivery was on time and was installed as planned

Our agent, Alan Izazoga, gave my wife and I a comprehensive hour-long training session for our recent purchase of a HP Spectre laptop. This Essential Training was given while Alan systematically set up our HP Microsoft account and and the apps necessary for us to perform daily tasks on the laptop. Alan was fast, efficient, and delivered the training in a totally understandable and professional manner.

Very informative. Helped me immensely on how to prevent this from happening again.

Always seem to have a need to visit the Geeksquad, my time spent with Stephanie has always been productive, she is very patient and always is willing to help me and explain what the problem is with my device. I really appreciate the time she takes in explaining and fix the problem I have. She is an asset to your company. Thank you Stephanie.

I worked with 3 different guys on 3 occasions (my problem, not theirs) and all were so extremely patient, clear and non-judgmental with me (an older, woman who clearly is not a savvy tech type). In the end they got me going and simplified my ability to use this computer.

Micah was such a great help. Calm, understanding, and very patient with me. I appreciate him very much and also out on the floor was Carlos who initially was my sales guy and also very patient and polite.

Calvin helped me remove photos from my phone to my labtop. And some orher feature on my labtop.

Tech was very good and knew the workings of the computer

Fixed software issue on MAC Air laptop. Problem prevented backups, sending emails, etc. Took about 1/2 hour but tech did fix the problem.

Stefan has been my Geek Squad service agent the past 2 times I have gone into the store. He was professional, thorough, helpful, patient, knowledgeable, & attentive to my computer questions & needs. He explained everything step by step very well, & I really appreciated his style of education, having been a prior educator myself. I am a longtime GS customer & have always been happy with their expertise & service. Thank you so much, Geek Squad!

The techs are terrific, patient and will solve all issues cheerfully.

The agent couldn't have been more friendly and helpful. She resolved many technical issues for us.

Being able to have this gentleman come to our home and bring my computer back to life when the new 365 software had actually shut down my D: drive and made a new one H: I was sure I had lost everything and he not only assured me that it was there but brought it back to life.

Geek squad made it very quick and easy to service my computer.

Excellent service. The agent was super knowledgeable and patient. I really appreciate this service.

I have been a member of geek squad for at least 25 yrs!!! I’ll be a Member for life

Ypu really offer a good service and iam one of them. I appreciate so much.

The agent was very pleasant and courteous to help me with my needs.