Customers commend the Geek Squad Certified Refurbished Solo Drone for its ease of use, particularly for beginners, and its overall quality, with many noting that it appeared new. Positive feedback also highlights the drone's excellent condition upon arrival, often exceeding expectations for a refurbished product. However, some customers point out the need to purchase a camera and gimbal separately, and a few experienced issues with the remote control's charging capabilities.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-79 of 79 reviews
Rated 5 out of 5 stars
3DR Solo Drone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awsome price for 3DR Solo Drone, no one can bit that.. I love it
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A great product at a very convenient price, fully recommended
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy the improvements from the older drones. A must buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Learning Drone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I suggest you purchase blade guards and extra batteries.
I would recommend this to a friend
Rated 5 out of 5 stars
Survey Results: PLR 'sam904' Terminate Account
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you very much for Best buy I love my solo Drone
I would recommend this to a friend
Rated 5 out of 5 stars
Great for beginners or pros
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This drone is great for beginners or pros of all ages
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 1 out of 5 stars
its not about the drone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
its not worth your hard earn money to buy from "Geek Squad Certified"
product arrived dirty clearly was used, remote control is lock to unknown network cant link with the drone!
hard to TRUST - Geek Squad ...
No, I would not recommend this to a friend
Rated 1 out of 5 stars
I had issues with it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this drone and right out of the box had issues with it. The drone would not stay still. And it wouldn't land where it left off when singalong was lost. Bad experience.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Camera did not work with my go pro different plug
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After purchasing the solo drone I got it and went to hook up my go pro camera and it had the wrong plugin on it.really disappointed it did not work with my drone as it was a birthday present then on top of the I was also charged 15% stocking fee when there was no description that it would not fit this drone l.
I didn't even get a chance to fly it.
No, I would not recommend this to a friend
Cons mentioned:
Remote control
Rated 1 out of 5 stars
Controller would not charge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was great and new looking but the remote would not charge. Had to return item.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
buy it new
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this is a great drone if you buy it new, refurbished is a headache
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Flew Away
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The drone flew away on it's own. It went higher than the tree line and disappeared. I never found it.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad Remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The charging circuitry in the remote controller would not charge the battery.
No, I would not recommend this to a friend
Pros mentioned:
Condition, Ease of use
Rated 5 out of 5 stars
Great Drone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Drone came neatly packed and was easy to set up. Minor blemishes but is in great condition. Solo made it very user-friendly to set and get off the ground. Overall a great product!!
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome so far
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have yet to use all the modes and features of this uav and will update my review over time.
The difference in price is not that much in regard to refurbished and new. I have two refurb and so far so good. Packaging was outstanding and shipping was fast.
Not a toy by any means. One would have to spend a lot more for a uav with so many features. Sad that 3DR is no longer producing this quad yet are providing tech support via email. I have found forums with very good information and friendly pilots who want to help. 3dr has changed their business plan and focusing on the commercial market. Appears some units have more issues than others. I have yet to mod either of my uav's. I don't understand why prop guards are an accessory for any quad. If your a new pilot as myself take it slow and enjoy the learning curve. Find a club and forums to help you get your learn on. Fly safely with courtesy. Learn the laws and follow them. This is so important as a few bad apples can really mess things up. Prior to this quad I learned on a micro then got an entry hobby level quad. I've found the cheaper quads much more difficult to fly. The solo has a lot of tech, features and fail safes built into the unit. No way could I afford a uav of this level. I'm not much of a writer yet hope this review may help even if a little bit. Solo may or may not be for you.
With so many features I have a lot to learn about the solo as well as flying safely at all times.
blue skies......
I would recommend this to a friend
Rated 3 out of 5 stars
3DR Solo "geek squad refurbished" Drone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Just received the refurbished drone last week. Looks almost brand new, I suspect it was a customer return. Except for the fact that the battery only lasts about 7 minutes, the drone and controller it self is in almost new shape, with the latest firmware already installed. I am going to contact Best Buy and see if I can get a exchange battery. As far as the drone it's great, but I think the battery might have been discharged in setting on the shelf and won't hold a charge. Over all I will be a happy customer if I get a replacement battery
I would recommend this to a friend
Rated 3 out of 5 stars
Got a lightly used one with burned out leds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mine came it physically looked ok. After powering it up the front leds were one light blue and one yellow. I tried using the Solex app. to get them the same, but no good. The leds are multi colored and the yellow leds are burned out in left front arm. Taking it back, its only a couple more dollars for a brand new one.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
My most terrifying unboxing experience ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So, I had some mixed feelings when I received my Solo Drone and gimbal. The gimbal, although new, was missing the weights and the shipping foam.
But my refurbished drone looked pristine. Not a mark on it, so I thought I was in good shape. While I was waiting on it to get here, I'd reviewed the setup instructions, and looked at all of the online info I could find.
After charging it, I walked through the entire setup process.
Took it outside, set it out in the open, and powered it up. The controller said it was "searching for GPS" Once it locked, I hit fly, and we were off. Boy were we ever. Straight up...and then to the left. and nothing I would do was controlling it. It flew around up there for a couple of minutes, came down to about head high, almost clipped me, banked away, and kept on flying.
I'd tried cutting power, hitting return to home, hitting land, I did everything I could think of to shut this possessed thing off short of bird shot.
Finally it decided to "land" and down it came. But the motors refused to turn off. It started back up, but lost it's cookies, and turned upside down, motors still spinning away. That finally made it stop completely. But when I picked it up, they had one more splurge left in them...that's when it drew blood. I did get the power off though-thankfully.
Now the battery is locked in to the point where it won't come off, and I had to use channel lock pliers to unscrew the props so I can box this demonic thing up and carry it back.
So yeah, not a good experience
I'm just glad that I've flown drones before, and that I had someone else who's also familiar with them standing there to watch this thing go psychotic.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Used Drone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered 2 Geek Squad Certified Refurbished Solo Drones. Inside a nice sturdy cardboard box was an open Solo box with some removed order sticker.Opened that up and there I see the drone shipped with battery connected.Fingerprints all over the shiny black parts.After looking it over I could tell this is just someone else's return.Maybe my fault but the description of CERTIFIED REFURBISHED would mean clean and repackaged.For the $$$ it makes more sense to get new which comes with a Gimbal.Would not buy a Geeks Squad Certified Refurbished anything after this.The 1 star was for the box they shipped the solo box in.