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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2449 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,449 reviews
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually get a Service plan but i am glad i did on my new router just in case if i need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have the geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you buy electronics, gotta have the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing and are amazing and what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Never Know What Could Happen - Buy It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the purchase! You never know what can happen, I'd rather have the insurance than not Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always worth the added money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it all the time. I want to win 400.00 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a great service. It give me piece of mind for those things I really do not understand too much about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They also go above and beyond. Whether it be answering questions or installing a phone screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend getting geek squad for your electronics. Have been so happy with the service when I had to use it. Gave me peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth Every Penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the Geek Squad service—we’ve had damage from power storms in the past and had the damaged item replaced under the service agreement without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’ve saved about 700 bucks with the protectionplan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful as I get expensive modems and they can go out. I’ve had 2 go out and replaced them with better modems for fractions of the price. It’s well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service, and with frequent relocations due to employment, it has saved $$$ with mounting and removing the mounting of TVs. Geek Squad product has also been great with no hassle repairing or replacing items we've placed under warranty with purchase. At this point, the warranty is part of our purchase, as the service has been great. A definite must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a Geek in your corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me count the times I have purchased Geek Squad. I would rather have it and not need it, than need it and not have it. Kind of like insurance, right!?! I have needed it. Not often. It is awesome when I've taken products back to Best Buy, and since I purchased Geek Squad they give me a brand new replacement. Go Geek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET ONE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET ONE!! You need this to safeguard your tron equipment from power outages, shoddy manufacturing, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed with geek squad protection they alway take care of me when i have issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the Internet modem I love it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all! Sign Up for this and enjoy all the benefits and Pros that it entails! You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought warranty to cover my router. so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad. I don't always have to use it, but when I have it's been a great purchase and well worth the money and sense of security. Good people who know what they are doing and the process if really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan has saved me a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my refrigerator replaced once and was happy. Depending on the price, I would stick with major appliances and electronics. If the item is like $200, and the protection plan is $39 don't waste your money .unless

    I would recommend this to a friend
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