Customer Ratings & Reviews

I needed to two new laptops (1 for home and the other for my online teaching.) Got with Geek Squad up front about data transfer and other support options Knowledgeable, personable, professional and patient You won’t do better than these people Fantastic Experience

I love knowing that my electronics are protected with GSP!

great warranty, big advantage of Brick and mortar store is being able to walk in with item under warranty and walk out same day with a replacement item, Amazon warranties can't do that

Awesome delivery!! Guy's call ahead to inform me they are on the way to deliver my new tv

Got the warranty for it Don’t know whether it’s good or bad but

Great price and great delivery method for the best selling price

Previously never used Geek Squad Protection, however recently I started purchasing with higher end products and I couldn't be happier. I've had a few issues recently, Best Buy and the Geek Squad Protection handled it without question. Ultimately great value with incredible ease of use!

I recently purchased the 4-Year Geek Squad Product Replacement Plan, and I’m really glad I did. Fortunately, I haven’t had to use it yet, but knowing I have reliable protection and support gives me real peace of mind. The sign-up process was quick, easy, and completely hassle-free. What stands out most to me is the confidence it brings. If something goes wrong with my device, I know Geek Squad has my back. From many of the reviews read, the customer service team is friendly, clear, and helpful when asked about the coverage. For anyone investing in higher-end electronics, this extended protection plan is absolutely worth it. It removes the stress of potential repair or replacement costs and ensures you’re never left stranded. Overall, a smart and worthwhile investment for keeping your tech protected.

I bought this product replacement in case my Starlink was damaged since it's outside. I haven't had to use it, but feel confident having it.

I've been using the Netgear Nighthawk for a while now, and it's been great. It's fast, reliable, and easy to set up. I highly recommend it if you're looking for a good router.

Helps me to ensure the product I buy is covered from most damage, and helps not to break the bank if I ever need to fix or replace my product

Helped me identify a problem with my laptop and it was back to good as new.

Everything went so well with geek squad.Would recommend

Very good idea works well with new purchases. Less worries.

The guy that checked my TV was fantastic, he had it checked out in 15 minutes

I had an issue with my wireless router, and Geek Squad took care of it right away! They replaced the product quickly, and I couldn’t be happier with the service. Totally worth the $30 I paid — I really appreciate Best Buy’s excellent customer support!

I have not had to use it. Great product. What can I say? YEA!

A must have. I have used this product several times and it has paid for itself over and over. Highly recommend

Amazing item we love it so much we recommend to buy this item

I hope I don’t have to use the warranty but I’m glad that it was be a much easier process if I do need it