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Customer reviews

Rating 4.7 out of 5 stars with 931 reviews

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 5.0 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 931 reviews
  • Rated 5 out of 5 stars

    Insignia™ - 350 Sq. Ft. Portable Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had set up our new portable AC July 1, same day we picked it up. We did let it settle for a few hours before turning it on. We had read that if it was laying on it's side during transport it is best to allow it to sit for the same amount of time it was laying down, the box was too tall to fit right side up, we needed to lay it down, the drive was only about 10 to 15 minutes from our home. Although in another article it states to wait 24 hours before turning it on, I can only assume that is had it been through delivery for a day or so, not sure. We are very pleased with the Insignia portable AC so far. Although our living room window is rather small, setting it up with the out take hose was very easy. Our windows are the up & down type, we only needed to cut some of the plastic casing where the out take hose connects to hold it in place, so it would fit between the window sill, and we did not need to remove or put our screen up, it worked out perfect. Our living room is small & if you want to keep the cool air within that space, a simple adjustable curtain/shower rod with a curtain can help to block the door way.. We love the swing option button to be able to adjust the air flow as it slowly moves up & down to allow cool air to disburse, or set it at what ever direction you want by pressing the swing button as it begins to move up & down press it once more at the adjustment you like the air flow. Many settings to choose also for the fan speed, low, med, high, auto, or continued. Love the sleep option, timer as well & the follow me option to set the remote to sense the temp from the unit. One thing I feel they could have added was a led light for the remote, but not a huge deal, we love the way it works in the 80 plus humid temps.. We have not had to drain the bottom as of yet. The manual states the unit will beep 8 x to warn you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product cant wait to used it!!! Mist definitely perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh my god! Finally Cool!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait at least a couple months of using this before doing my review. After months of carefully & cautiously reading reviews and looking for a new AC I settled on this Frigidaire Window AC and I’m happy I did! She’s beautiful she blows so strong and so cold! It fits my window perfectly The remote is so nice! Every unit I’ve ever had before the little remotes that came with them always broke within a month no kidding. This remote actually feels pretty sturdy & easy to use. The buttons are easy and smooth I think it might actually last a while ! I like how I can put it on dry mode too! Right now it’s hot as u know what so it’s on Cool but I like that Dry option! The filters easy to clean and it was easy to put it the window! I’m a 48 yr old woman I had breast cancer a few yrs ago so I’m not the strongest person but I was able to Install it in my window with some help from my daughter. We did a good job and so far we are happy with this awesome Frigidaire AC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Little GE A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little a/c. It cools the room quickly and the Eco Auto feature is great. I dont have to even think about it. Just set it and forget it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cold to cool in months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, cold air for a few months then cool air. Medium noise, easy to install. Having to contact BestBuy or manufacturer to see what can be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great a/c and heating for the price.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a/c is working great. I live in Florida so we have used both the cooking and heating features. The remote is also a great feature. It has a cool design. It’s cools and heats my entire kitchen, dining, and living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT !!!!! WORTH IT - NO TIME WASTED OR FUSSING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sooooo glad we got the protection plan on the portable AC. For some reason it kept leaking water all over the floor in the middle of the burning summer we couldn’t use it anymore. Didn’t even want to deal with portable anymore so we went to the bestbuy with the AC and got a brand new window AC - updated (it wasn’t an old brand or model). So worth it and it all was done so fast. They didn’t have the new AC in stock so they gave me a Best Buy that did and the transaction went perfectly. Due to covid they just took the portable AC (it wasn’t in a box or anything) and came out with my new AC. I ALWAYS buy protection plans on everything that’s an appliance or electronic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty helpful most of the time. Definitely convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store with your products missing t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great peace of mind having geek squad plans. My dslr fell off a cart and lens snapped off breaking the lens and mount. No questions no problems they swapped it right out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my washer and dryer was handle very good by professional people . They were in and out doing what they were suppose too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for air conditioner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I like the idea that if anything happens to my air conditioner, it's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner runs excellent and it cools my whole bedroom. Had to replace my old one, but window was too wide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i use Geek squad for almost everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came early and delivered my tv and sound bar. They mounted my tv perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small space

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this AC unit. I reside in a small Brooklyn apt and my options are very limited cause of the way I have my windows. So I made a small space on my kitchen counter and it’s perfect! It cools enough. By the way, I have a part kitchen and living room together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a unit that actually works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our Central AC failed we needed to cool our bedroom, first purchased a cheap 5000BTU Midea, then a nicer LG (which on sale was $50 more than this unit), returned both because they both short cycled once the temperature was below 70C inside or 75C outside... Finally got this unit and never looked back, will be going to GE directly in the future because this thing is a tank. It doesn't care what temperature it is inside or outside, it just works. It can put out a massive amount of air, on medium it puts out more air than the other units I had on high, and it gets so cold, you can't stand in front of it. We use a thermostat controlled remote power switch, and this thing is capable keeping the room at 64C all day long. Generally it never runs for more than 5 minutes at a time in our 300sf bedroom at 67C. AWESOME! For the price this is a no brainer, get it, hang, set the temp and forget about it, it will just work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    needed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection was the best way to protect my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy for my ice maker. After having my ice maker for 6 months, it just went out on us during the hottest time of the year. Brought it in for the Geek squad to look at. Since they were not able to replace due to being out of production. They gave me a choice to pick an ice make of equal cost to replace it or anything of my choice ans pay the difference. Great to have, because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad because they are able to help with the product you are having issue and able to solve your problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv perfectly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service. It gives me peace of mind when I purchase items at Best Buy. In fact, I now buy all my appliances, speakers and tv’s at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that if something goes array on my tv and Air-conditioning that i can call them up and if will be fixed.

    I would recommend this to a friend