Customer Ratings & Reviews

Giid to have because if your headphones break you can get replaced

as always the extended plans work to make sure what you bought stays safe.

Protection is well worth the money . I hope I don't have to use it.

Great every thing, I'M recommend. Satisfied with the purchase

The geek 4 year protection is a must have on all my major buys.

Good average protection plan, just wished it covered more.

Always get the extended warranty as Best Buy is the best one

I haven't had to use it yet, but nice to have peace of mind...

The protection is a must have for expensive electronics.

My product works perfectly good..excellent performance

Always. And I mean always get the protection plan.

very knowledgeable and helpful, better safe than sorry!

Love this system!!! Highly recommend it. Easy to use.

Hope not to use them but in case I do, it is peace of mind.

A must have for the more important purchases at bestbuy.

Great insurance to have with qualified assistance.

On these large purchases, it is good to know we have support.

The warrany is the perfect add on for this product.

Geek Squad replaced a Yamaha receiver with no problem

Geek squad service is ok if you have to take it to the store. If you need them to come to the house, GOOD LUCK! I have made 6 Appointments and have had 6 no call no shows. I’ve heard excuses from, the tech deleted the appointment when he made it, it’s too far for the tech, yeah someone dropped the ball. When I told the agent I’ve taken off work 6 times, all you get is sorry mamm would you like to schedule another appointment. Well I’ve bumped my head 6x’s like an idiot. No more, total tech, it was nice to get a discount on support purchases, what’s the point, cancelling it, done purchasing anything at Best Buy, ill let current support run its course and go back to the way I used to shop.