Customer Ratings & Reviews

The delivery agents helped to safely & properly unload & install our appliances. The reduction of stress on us having to handle that is awesome. Will always opt for this when I can & when necessary.

The delivery agents helped to safely & properly unload & install our appliances. The reduction of stress on us having to handle that is awesome. Will always opt for this when I can & when necessary.

I typical go through vacuum cleaners every few months I am purchasing a new vacuum cleaner. I am proud to say I love this vacuum cleaner been having it for little under a year and works as if it's still brand new one happy customer!

The agents were able to fix my computer quickly. They have always been able to explain something to me or show me how to do something on my computer. Would NOT be without geek squad protection.

We get Geek Squad on certain things and have never had a problem. Free replacement instead of repair on just about everything. Friendly Service

I always get geek squad protection on all my big purchases because it's cheaper than replacing. I have used it a few times on different items and I've walked out with brand new upgraded items because they didn't manufacture them any more

I got this 4-Year Accidental Geek Squad Protection and is worth it esp with products that are not easy to repair locally. Customer service Bestbuy's Geek Squad is always great!

I got this 2-Year Accidental Geek Squad Protection and is worth it esp with products that are not easy to repair locally. Customer service Bestbuy's Geek Squad is always great!

So far this machine has lived up to expectations, with none of the noted problems. I got it to replace a Dyson pet vacuum that was just becoming too hard on my wife's back because of the weight. She loves the way it cleans and the ease of use.

This service is a must for my electronics. I also used it for the installation of my appliances. Most of the employees can fix the equipment which saves a trip to the store.

Whenever I make a major purchase, I always buy it with the Geek Squad protection. It is a great money saver. I have had products such as a laptop and fitbit no longer work and the Geek Squad will either fix it or replace it. Really worth it.

Geek Squad is a MUST with small children. Always a blessing to have to be sure that what we paid for is working without spending money on needless repairs.

Great service, although they didnt repair my product, they did replace it as a one for one swap. No interview or inquisition about how the product broke, was worth the purchase

I normally do not add protection plan to my purchases but these days, since it's replaceable, I decided to get it on a few of the items I got from BB. It did pay off.

We purchase ALL of our electronics and appliances at Best Buy and have been saved more than once by having purchased the Geek Squad Protection Plan(s). Best Buy staff is always polite and helpful with resolving product issues and/or repairs.

If you have a problem the associate told me that you don't have to ship it, just bring it to the store and also the warranty goes on top of the 7 years shark gives you. So it's good for 9 or 11 years if you pick the 2 or 4 year plan

Needed that extra protection since I got a new fridge. Those doors are going to fall off real soon as much as my son seems to go in and out of the fridge like it is his.

We always purchase these plans to cover our electrical buys. With the lack of durability in anything with electronics, having the geek squad for protection is a must

It was a good deal t the time to cover the shampooer whcih i had to do last time the employee was excellent in helping me take cre of the problem so i could get going .

The technician was very knowledgeable about my washer. The only issue is that the part took weeks to become available and I had to pay over $ 100 to was clothes at the laundry mat.