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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1635 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 112 reviews
  • Rated 4 out of 5 stars

    Nice for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little fridge/freezer combo. Keeps things really cool. You can’t put anything in the very back of the fridge part or it will freeze. Even though ours was boxed extremely well, it came with several dents. We kept it because it was hard enough getting it up two stories. Other than those issues it works great. Nice buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend man geek squad they will come out and fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact unit that performs well and looks good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact unit that performs well and looks good. This ice maker does makes some notable noise while running and could be a factor where you place it. Makes ice faster than our Monogram refrigerator. We are running it 24 x 7 and using RO water. Ice pellets are nice and crunchy. WiFi capable with simple APP. Purchased the Geek Squad service to have 5 year of worry free service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad it’s nice to have, but I haven’t had much chance to use them. I suppose if it was more technical, they would be a better help but I’ve haven’t had them help me with any issues cause I haven’t had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator... tried open box one first but had issues with it. Went back determined this one suited our needs best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opal 2.0 Ice Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Opal worked well for two years and then died. Fortunately, before I bought it I had read reviews and learned that it was prone to failure so I got the four-year warranty. It broke down two years and two months after we got it. We cleaned it regularly, use the additional filter, and only ran it with distilled water. It definitely requires a lot of TLC, but it's worth it while it's working. We do love ours, but make sure to buy the four-year warranty and remember to do all the recommended maintenance. Geek Squad refunded our money and we just purchased another Opal 2.0.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives me a piece of mind that if I have an issue - i should be able to get it resolved easier than having to deal with the mfg.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great can cooler with some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia (best buy brand) "Can Cooler" replaced an older Mini-Fridge that was being used for the same purpose, but much less efficient due to the shape and design of it. The Can Cooler can still be multi-purposed to chill things besides cans by simply adjusting the shelf heights. Overall it works very nice, it's stylish, but it has some quirks: 1) The LED Light is either ON or OFF. You can't set it to turn on only when it opens (like a normal refrigerator).. If it's ON, it's always on, if it's off, it's always off. This is an issue because of the glass front which makes it act as a nightlight if you turn the light on.. or makes it impossible to see what you're taking out in the dark if it's off. 2) There's no way this holds 115 cans. Maybe if you're counting 8 Oz. slim red bull style cans, but not normal 12 Oz. cans. It holds about 20 cans per shelf (minus the bottom shelf, which holds about half of that). 3) Anything other than a normal can height will be hard to accommodate. The very bottom shelf can hold larger cans (16 oz/energy drink size), but any types of water bottles or glass bottles will probably need to be stacked like a pyramid instead of standing up straight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be Careful: Replaced items may replace the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the refrigerator and the 5 year Geek Squad protection. Within the first 6 months the refrigerator had to be replaced. I did not get a new 5 year plan or 4.5 year plan with the new refrigerator that I paid for. I was not informed that the plan was replaced by the "NEW" 4 year plan. Yes it is good coverage, but that is not what I paid money for, I lost 6 months of the original service plan. This plan has covered 6 repairs and replacements to this refrigerators ice maker and they were willing to help me with the information to have the item repaired by Samsung. My lesson, never assume and ask every question that comes to mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out as a very good ice maker, makes ice really quickly. We purchased this unit back in January but since then it has gotten noisier and noisier while making ice.it still works great, it’s just annoying to use due to the noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frigidaire has done it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is definitely up there in the 4.7 range. Freezes extremely quick, and can hold its temperature really well. Currently reviewing this product a month after purchase and I can safely say that this was a wise investment for future to come. Will be giving an update later down the line if something does happen though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No whammy, no whammy, no whammy - STOP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet - doing this review just to get entered into the gift card drawing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I'm giving a 4 star is because it stopped working maybe a year after and I couldn't replace it or get it fixed so I was able to get a refund. Otherwise I loved it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money- excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and service. Very happy with it. I got same feedback from others as well but when I got the service, I realized same.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have needed this service several times for the ice machine. I believe its worth having when you have a problem with the product. Since you never know if there will be an issue, i say its better to have it than not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and works great! The handle is plastic though and if you have rough family members I could see that it may break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia mini used fridge for breast milk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Though It has trouble staying at a stable temperature. It works for us because we use our milk within the same day. But if you want to store milk for a few days youll need to keep an eye on the temperature and move the dial as needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little mini fridge. I've had it for over a year and havent had any problems but the shelves are very close together so to get anything of a regular size in it I had to remove one and the drawer is so tiny

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Fridge

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid fridge I kinda like it I displays the drinks well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the peace of mind, and a decent price to boot!

    I would recommend this to a friend