Customer Ratings & Reviews

Best service great workers and fast people. I love Best Buy will always shop. Send me gift card. ☺️

The agents delivered and mounted two big televisions above the fireplaces and wired them up. Everything went well.

4yr protection, peace of mind. best insurance so far with best buy.

My microwave started to rust 1 year after purchasing. I called geek squad and they said this protection plan doesn’t cover rust, only electrical issues. I guess if the rust gets really bad, it may short circuit the microwave and then MAYBE they will cover it . LOL

Big size microwave, easy to use, ready to my family's

I’ve had this combo air fryer microwave now for over two years. I’m quite pleased with my purchase, but nothing against anything brand new. I will always suggest with anyone that you buy a warranty in this day and age one should not spend so much money on a piece of a product For any one of us to have to re-purchase something again times are hard out there sometimes ops for the warranty

I usually think stuff like this is a waste of money, but it just saved us when our relatively expensive microwave broke down after about a year and a half! Simple process: brought it into the store, told them the code that came up on the screen, and when they deemed that an unfixable issue, they gave us our money back (in store credit)! We will be investing in it again once we figure out which one to try next!

The Geek Squad is the best thing when purchasing anything from Best Buy. The staff are patient with non-techy people and are a tremendous help in setting up new computer, transferring data from old computer to new, and answering all sorts of questions we had.

The comfort of knowing if anything goes wrong Best buy will exchange for same item or credit towards a new one. Must have on all items i purchase thru Best Buy. Hands down best warranty from any retailer I have used.

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

The agent was able to resolve the technical issue related to Microwave and suggested new purchase very quickly

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

These plans save me! Worth every penny on microwaves, routers, vacuums and more! I seriously have used these for replacements twice in the last year. Things just don’t last like they used to.

Geek Squad service is a must for every Best Buy product. No hassle returns. My son broke his tablet (accidentally) and they replaced it then and there.

I have purchased at least 6 large tv’s, microwaves, sound system and had all tv’s installed by Gerk Squads! Very satisfied!

They are very nice, they have helped me many times with my appliances.

I purchased this microwave for my niece on her birthday last year and it is still working fine she has 4 children and the 3 boys are not gentle with it so I know it's a good product

Love the company but luckily I have not needed there service!

Nice security for an appliance purchase big or small on case of a oroblem

I believe that purchasing this protection plan for an appliance will simplify the process if there are any problems with the appliance. The price is right for the reassurance. I can't say how good the service is since I haven't used it yet.