Customer Ratings & Reviews

Agent did a temporary set up because our new TV cabinet needed delivered. Agent returned when I called to advise the remote wasn't working. He determined our new sound bar was blocking the TV sensors. Also the new TV has a very TINY remote! Agent was able to program our 32" TV remote for our ease in operating the 65".

Purchase protection plan selectively. When I've had an issue with a product, replacement easy.

This is a MUST have!!! I did not realize that my son purchased the Geek Squad 4-Year Standard Protection until my MacBook Pro needed an OS upgrade, and when I called they said I had this protection, and it turned out to be FREE to upgrade my operating system. What a blessing! This protection saved me from having to purchase a new MacBook Pro!! I definitely recommend this for everyone. It covers any and all computers, electronics, appliances, etc. even if it was not purchased at Best Buy. It was well worth the money. I have already recovered my cost!

Totally worth it for my previous microwave that broke down after 1.5 years :(( they totally replaced it !! they gave me credit and I was able to get a new (different) microwave that same day. it was a lifesaver.

Geek squad takes care of the problem. I always get the protection offered.

Geek squad have a good services. They are doing fast service in 3 to 5 day

Our new Panasonic microwave works great! After having another brand for 2 years this one is wonderful. The other microwave would stop every few seconds, but sometimes it would go for a minute or more before it stopped. That one is gone and we really love this Panasonic!

The microwave was very easy to set up the touch pad is amazing it’s like magic. The features are really cool like increasing and decreasing time is literally one touch! I love this microwave.

I always get the BEST BUY warranties. They stand behind their products and should it ever be needed, they always take care of the customer to get an item fixed or replaced....

I use geek squad in the past and they have been very efficient!

Best Buy product is always a Great Buy. Service Reps are so helpful.

Anytime we’ve ever had a problem with a product, the geek squad has been able to address the problem locate it find what needs to be fixed and fix it or else they simply replace it which they have done on many occasions for us. I’ll never buy another product without getting the geek squad protection even though it has become a little bit more expensive than previously.

Very Good Plan from the given material I saw for this 4 year Protection Plan. It is a very suitable plan for my microwave. and I believe this plan will ensure an added protection be provided whenever the manufacturer warranty expires

Would not purchase and expense item without have the protection.

I have purchased at least 6 large tv’s, microwaves, sound system and had all tv’s installed by Gerk Squads! Very satisfied!

I just bought an LG microwave, and I purchased the 4yr geek squad protection plan for it. I hope I never have to use it, but I feel better having this warranty coverage as newer appliances don't last as long these days.

I've had this service for many years! It has served me well!

The agent was able to resolve the technical issue related to Microwave and suggested new purchase very quickly

I get protection plans with most purchases I make at BestBuy. Even the small things that offer it. It’s an extra peace of mind on especially big purchases and they seem to come through EVERY single time I have an issue with something I bought. Of course as long as I bring it in within the plan period.

Easy returns at store or quick fix absolutely recommend this warranty