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Customer reviews

Rating 4.8 out of 5 stars with 74 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 74 reviews
  • Rated 5 out of 5 stars

    No problem to big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have the piece of mind knowing you have geek squad backing you up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my interactions with geek squad has been very positive. Besides the wait on hold even after you receive a call back it takes a while. But once you get to an agent all is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Few Dollars More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I was making a large investment in a new entertainment system for my home which included a new 50" HD TV set and a new BlueRay/DVD player, I thought it only smart to add extended warranties for both items. For the few dollars more in costs the peace of mind extended warranties gives me only seemed reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being my purchase was an open box I figured I would use some rewards to cover the the price. 4yrs for 2.00 I thought was pretty good. Just hope I don't need but thatss what it's for in case you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the service plan makes sense. It is great when something has an issue and you can go to the store and get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always good to have good insurance for your products and the five years protection I have is definitely a good way to protect you investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are a great way to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always highly recommend to invest in the extended warranty!!!!!! Will take care of you if there are any problems!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage/Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad customer service has been great! The attention to my needs and problem resolution has been outstanding! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection that matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just excellent. Definitely worth it. To have some protection on your stuff that you buy. It gives you a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for 4 years a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never use it but if I do I know BestBuy will come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best protection you can ask for for a protection plan. It is worth the money and every penny it may cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy Geek squad with just about every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the geek squad protection for peace of mind and they always provide the help I need. It saves me money and heartache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have Incase anything goes wrong with your device. Never know when you’ll need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security blanket to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection just in case. Haven't had to use it yet but I know it is there if I do have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra piece of mind of knowing that my Sony headphones are covered for an additional three years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a blu ray/dvd player becusse our old one wouldn't plau certain disc

    I would recommend this to a friend