Customer Ratings & Reviews

Purchased this for peace of mind. Came a a good price

“I had an excellent experience with the Geek Squad service from Best Buy. The team was professional, knowledgeable, and extremely helpful. They quickly diagnosed and resolved the issue with my device, explaining every step of the process in clear and simple terms. Scheduling an appointment was easy, and they were punctual and respectful of my time. Their customer service went above and beyond, ensuring I was completely satisfied before finishing. I highly recommend Geek Squad for anyone needing tech support or repair services!”

The Geek Squad has always been very helpful whether I have brought in an item or had them come to my home.

10000% Amazing Geek Squad Service there very honest about ur devices that need fixing my computer battery was donzone an they told me since i had the warranty i got it replaced ..

Best Buy offers the Geek Squad service on their products which when you break the cost down by year is a fantastic value, and trust me, it is well worth it should something happen that an item needs repair.

These guys are very helpful. They setup my complete system in my home and were able to assist online when I had issues with connecting to my home account.

I've not had any repair experience yet but having an account did help in returning an item past it's normal return date and getting store credit for the item.

I purchased this warranty with an Epson printer simply because we’re in 2024 but printers haven't improved in reliability since 1998. About a year after, like I expected, my printer started going haywire so I brought it in for them to look at. Somewhat annoyingly, you need to make an appointment to have them look over your item before they’ll replace it, but it was quick and they replaced it with a brand new one! I’d definitely recommend this if you’re purchasing an expensive electronic item. You won’t miss the extra little bit of money on top of an already expensive purchase but you will certainly regret it if your item craps out on you after the manufacturer’s warranty expires!

I love my Gerk Squad protection because I can call them whenever I have any issues with my printer.

Great service hook up with the every thing answered any questions I had

Extremely helpful in handling my computer issues and very knowledgeable

Love The Geek Squad. Always so knowledgeable & quick

Went into the store for tech support, talked with Brittany and she showed me what I needed to do to get everything taken care of on a new Ipad I purchased earlier in the day! Fast, knowledable, and friendly help! Geek Squad rules...

Best protection ever........... ..................

Our printer broke from our move. We were able to get in-store credit and get a new printer through the Geek Squad protection.

Great protection plan. Added security. Four years at a decent price.

Good service when you need the help. The techs work with you and make good suggestions.

I recently had the Geek Squad team come over to set up my new home theater system, and I couldn’t be happier with the service. The agents were punctual, professional, and very knowledgeable. They mounted my TV perfectly and connected all my devices seamlessly. They also took the time to explain how everything works and answered all my questions patiently. The whole process was smooth and hassle-free, and I felt confident in their expertise. The service was definitely worth it, and I would highly recommend Geek Squad to anyone needing tech assistance.

The 4-Year Geek Squad Product Replacement plan is an absolute game-changer when it comes to protecting your valuable tech investments. This comprehensive plan provides you with peace of mind, knowing that if your product becomes defective or damaged within the coverage period, Geek Squad will swiftly replace it. Whether it's a smartphone, laptop, or home appliance, this plan offers a hassle-free solution to ensure you're never without your essential devices. With Geek Squad's expertise and commitment to customer satisfaction, you can trust that you'll receive top-notch service and a seamless replacement process. Invest in the 4-Year Geek Squad Product Replacement plan and safeguard your tech with confidence, knowing that you're covered against unexpected mishaps.

I use my printers for work, and having Geek Squad protection has saved me plenty of money and oh so many more headaches.