Customer Ratings & Reviews

It defiantly worth buying for peace of mind. Also, todays products are made to last for a few years, by all means it's a very good idea to have Geek Squad on your side.

Used this warranty to replace a defective printer. I had no issues getting to printer replaced. Basically got a credit on the original price of the printer towards a netter printer. The only problem was dealing with the best buy geek squad person in the call center. Had to make an appointment through the person in the call center. The person at the call center was not knowledgeable and was hard to understand with a heavy accent like the call center was overseas. Once I convinced him that it was unfixable by phone and that I only wanted an appointment with the geek squad rep at my local store it was fine but it took an hour to get there. He kept asking for access to my pc to check my OS and drivers which i denied and tryed to explain to him that if was a mechanical problem with the printer and not a software issue. The printer was grinding and knocking and wouldnt initialize. Once I got to the store the geek squad rep was great. 10 minutes in and out with a new replacement printer. Its unfortunate that I had to deal with the un-knowledgeable person at the call center first. Recommend getting this warranty on high usage items like printers

other than initial set up for my computer, I have not need to call the Geek Squad service.

Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

The reason i buy form best buy, Is the Tech back up.

It’s very nice.it’s awesome work.i love so much.cool

My printer is awesome I can do everything not only the computer I can do it on my phone 100% recommendations I’ll start my own business with this printer ..

warranty cant live without it. peace of mind. Best Buy stands the test of time.

excellent service when I will need it, good to have

I like Protection Plans especially for electronics. I joined Total Tech. The squad were easy to make appointments for service. They arrived in the window that was set up. If they were going to be late, they called and let us know their ETA. They are pleasant, they know what they are doing. They never seemed rushed and work on the problem until it is fixed. They are honest and I don't think they would say that an item needs replacing unless it does. The Geek Squad is great!

I haven't needed any repairs yet, but the price on this 4-year plan can't be beat. If they can't fix it, they will replace it. What more could you ask for?

gfood to have , saved me a lot of money on having to by another printer . just took my old one in and they gave me another one free of charge due to the extended waranty

I purchased the 4 year extended warranty for my new printer for $20. That is $5 a year. Dirt cheap..... If anything happens to this, I can exchange it, or maybe fix it for nothing! Win, win!

The Geeks are the Geeks. They are a team of well needed knowledge. I don't need them often, but when I do, I am never disappointed.

Anytime I need Geek Squad assistance, it's always met with speed and efficiency. I would not go without it.

Highly recommend getting Geek Squad coverage on all your electronics. Fast, friendly service.

Awesome! Best accidental plans out there are at Best Buy.

The product was delivered intact and as stated. I have has the machine for 6 months and it has hot missed a beat. Could not be more satisfied.

The GSP replacement plan is second to none. You walk in, explain the issue, they check it out. Can't fix it? Boom, you get a replacement! Easy peasy, lemon squeezy.

I love HP products. This is the 3rd HP printer plus iPhones and iPads purchased through Best Buy. Geek Squad is very helpful and easy for me to understand. You’re the best!