Customer Ratings & Reviews

Sooooo user friendly. I set it up in minutes and connect to multiple devices.

Brought my HP 3 yr 9 month printer in for repair under 4 yr warranty. They offered my full purchase price back on a gift card. Bought another printer and still have a nice credit from Best Buy. Yes, I bought the 4 yr warranty for the new printer.

The geek squad are knowledgeable in the products they serve.

After years of experience with equipment lasting a long time, I was hesitant of purchasing unneeded insurance coverage I purchased a all-in-one system in 2020 reluctantly purchased Geek Squad Product Replacement. The printer system was used in a secondary pandemic location and did not see much use. The printer failed within 5 months and it took me 2 months to remember I had Geek Squad coverage. I took the printer in and Geek Squad immediately issued a pro-rated value towards the purchase of a new printer. Fast forward to 2021. An older all-in-one printer at my primary pandemic location finally bit the dust. A quick trip to Best Buy to pick up a new 9015e and based on prior experience, purchased a Geek Squad replacement agreement before I left the door. I have now added a label to these systems noting the Geek Squad agreement number and the coverage dates in case my wife has to replace them in the future.

Great printer, it literally payed for itself in the savings from the ink cost. I use it to print flyers, 100s of copies at a time. I highly recommend this printer

I didn’t really trust protection/replacement plans like that until I started purchasing them from BestBuy. I have yet to have a complaint about their plans. Whether it’s a standard protection plan where they send the item out to be inspected and possibly repaired or their AMAZING REPLACEMENT PLANS, I have been completely satisfied every time. I don’t make big purchases and/or the occasional small purchase without a plan from BestBuy and I have the literal receipts to back that up. Lol

The sales rep made an excellent choice for us!!!!!!

I have been shopping with Best Buy since 2008 and I really enjoy doing so the workers are very professional. and friendly they are always someone ready to attend to you when you walk onto the store. the best thing is asking about a product that is not in the store, but they always give you the options that they can order it online. BestBuy this is where I get all my printer, etc. I would tell friends that they are missing out shopping with BestBuy.

I just used this same type of plan on a 2+ year old printer that became defective. I took it to the store and because it was not repairable and no longer in stock, I was issued store credit for the total original price. The process was painless and the folks at the store were very helpful. I took the store credit and bought another printer right away and of course bought the 4-year plan.

It's a good to purchase replacement plan from best buy why for one it's reasonable and you never know when your product goes out ,they will fix it or give you another one with no problem

The customer service in Menifee are VERY knowledgeable!

The best value for the best protection. Top knowledgeable staff.

Very easy to used ! I definitely recommend and the price is a must !

Makes you feel safe purchasing from "Best Buy" and knowing if it has a defect they cover it. Ive only taken one thing back ever, but I was sure happy I had that extra coverage. Well worth the peace of mind.

BEST BUY above and Beyond Replaced HP printer Good

Always, always, always get the extended warranty on printers. I bought the 4-year extended on my Epson WF-7840 in April 2021 and that printer stopped working in March 2025. Easy replacement.

Always, always, always get the extended warranty on printers. I bought the 4-year extended on my Epson WF-7840 in April 2021 and that printer stopped working in March 2025. Easy replacement.

I have purchased the geek squad product replacement multiple times over the course of shopping at BEST BUY. It has been an amazing life saver, their ability to make a crappy experience awesome is what makes this warranty worth every penny. My first experience with it was over a vacuum. The handle broke and they took it and got me a new one with no issues. Sorted and fixed all in one day. I don't know how many warranties do that, but Geek Squad is by far the best that I have experienced!

Very good image, excellent warm, they appeared to me in the middle of black lines. I have about 5 years with her. It is curved and I think it no longer works for you if you guarantee

Hopefully I'll never have to use my 4-year replacement plan, but it's nice to know that I have the option, especially on a printer. I've used this plan in the past on previous devices, and I've liked the experience in the past. Very easy to use, and Best Buy gets me set up.