Customer Ratings & Reviews

I regularly purchase the Geek Squad Protection plans with my purchases, and have needed to use their services on several occasions. One of my products became non-functional after several months, and upon returning the product to my local BestBuy store Geek Squad, they immediately gave me a new replacement product. Without this service, I would have had to pack and mail the old product to a repair shop, etc., all at my own cost, and loss of use of the product. Great service!

Havent had to use it yet but having it makes me more comfortable knowing i have it just in case, its best to cover your expensive items or any purchase at best buy.

Geek Squad protection has worked well for me. I've had the Total Tech Support for my computers for far too many years to remember now. I also have Geek Squad protection on my two 65 inch Sony & Samsung TVs. The 5-year protection offers a comforting level of security. Occasionally, I buy their protection on other items: the latest my Sonos One SL speakers.

I bought this stereo. Works great with my speakers. Jave had no problems with itat all . Very loud pushes my 15 inch speakers with 10 in in the back

Why hassle when the Geek Squad can handle the issues to save all of us the time & the frustration of sitting on hold & explaining the problems & then having to ship the item we purchased back. I much prefer having Best Buy’s Geek Squad dealing with all the necessary steps having the peace of mind knowing everything will be done right & in a timely manner. That’s what they promise. That’s why I purchased the extra protections.

The geek squad protection is amazing I couldn’t ask for a better warranty program. I was having an issue with a tv and the manufacturer was giving me the runaround the geek squad said not to worry and fixed it quickly

Have had it for a lil while now and enjoy it justvlike i pulled it out te box

great receiver. great sound. great investment for the price.

Geek squad protection on any item is recommended. Thx

Great protection plan for value and good to have just in case!

Great protection plan for value and good to have just in case!

I love the service. I had a system that went bad and the service was great, I didnt have any problems having this product replaced. The customer service was awesome. I was in and out in 10 minutes great service and I am happy that I purchased this service. Finally, keep up the great work you are doing. Awesome!!!!!!!!!!!!.

I haven’t had a problem, so I really don’t know. Hopefully they will be good. Hopefully they’ll be way better than giving out gift cards on purchases.

To preface, I've owned Onkyo, Yamaha, and Sony A/V receivers in the past. My most recent A/V receiver before this one was also an Onkyo, which I loved. This upgraded version is just a pure improvement over the last. The sound is clean and crisp, with more than enough punch when really cranked up. But even at lower volumes, no details are left out. Only not 5 stars because the built in Wifi receiver seems pretty poor range wise, its in an open air enclosure, and struggles to maintain wireless signal in a room that no other device struggles with at all.

I use the geek squad to mount my speakers to set up my TV and even if I don’t have anything I just stop in and asked them a question they always willing to help

!!!!!!!!!!!The best service…..!!!!!!!!!!!!!!!!!!!!

These protection plans really save you! If you ever worry something is going to go wrong with your device, get these and sit back and relax knowing that whatever the issue is, Best Buy will take care of you!

Just traded a Meta 2 i purchased 2 years ago for the new Meta 3. Protect your Purchases from the future, the unforseen and the inevitably of Newer better tech releasing.

I've purchased perhaps 2 dozen laptops or desktops from Best Buy for my bankruptcy law office. I ALWAYS buy the extended warranty and service is quick and seamless and excellent. It's saved me a few sleepless nights. I tell all my clients who discuss computers to buy at Best Buy so they can get the maximum extended warranty.

Had a tv lg up 8000 they glitched a lot fro the t con board