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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 4974 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,974 reviews
  • Rated 5 out of 5 stars

    My cellphone order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure could use a $400 gift card to bad I couldn't of used it today ordering my New phone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google Nest ecosystem

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Nest Cameras. The ability to connect with other nest products and "works with.." units make life easier. There may be other smart units available, I prefer Google Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at geek squad really helped me pit quick amd easy. This service really came on handy when i needed it the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do ittt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service sets my mind at ease. Always available when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth to get in case of accidents or if you simply want the newer toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come in handy. Life saver considering I live in Florida and we have lightning and power surges quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Added Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned that purchasing a warranty is a good investment because technology can fail prematurely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service team is always professional, knowledgable, and they have always done a great job whenever we have required their services. I would definitely recommend this to anyone buying any electronic item that you prefer to be able to service and maintain rather than throw pay a pricey fee to have serviced elsewhere!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and charged for long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protection plans because if something happen they will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us out .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped us out with our phones . Great customer service like always and fast too. We love our local geek squad they are always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection on cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all ur electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plans for just as amazing electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use their service during contract life, I would used it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000% worth it I get protection on all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad!! If i have a question they are the first ones i go too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad fixing or trouble shooting your items. Highly recommend

    I would recommend this to a friend