Customer Ratings & Reviews

I but protection for every product I purchase and more then once needed it and Best Buy products warranty was nice replacement and delivery and gift card because my product went down after three years and 11 1/2 months

This AV Reciever was a great buy. Bought it to replace an older Sony reciever. It's powerful with excellent sound and features.

Bought this receiver instead of the Sony STRDN850. I went back and forth but decided on the Denon. It was a very easy setup. I went ahead and put the speaker wires on using banana plugs before I powered on the receiver and went through the screen setup. I got one of the speaker wires backwards by putting the negative to the positive post and during the setup process it informed me that this was the case. The setup went very smoothly. I plugged in all the HDMI cables for my components, setup the WiFi and then did the speaker calibration. Took me about 1 hour to remove my old Yamaha receiver and replace it with this one. The Audyssey speaker calibration using the included microphone and cardboard pyramid was also very simple and straight forward. The GUI interface on the TV screen is very basic but informational. The sound from both the cable box and the Blu-ray player is phenomenal. I'm hearing sounds from my rear speakers that were not audible from the old receiver. The Bluetooth is also very easy to set up with an android phone and the airplay feature for Apple products works just as well. After the setup it prompted me for a firmware update but I didn't do it because I read on some other reviews that it always would fail and then you have to repeat the setup and speaker calibration process again. Since I'm not experiencing any functional problems with the receiver I went with the old adage that if its not broke don't fix it. I've had this receiver since the beginning of January and I listen to all TV shows and movies using the excellent sound produced by this receiver. If you are looking to replace your current receiver I would readily recommend this Denon to anyone looking for a mid-level 7.2, Network ready, Bluetooth, 4K receiver.

Always nice knowing your product is covered. Price is usually worth it

Always a pleasure. I don’t know what I would do without them.

The 4-Year Geek Squad Protection Plan is a solid investment for expensive or critical electronics, especially items prone to failure or accidental damage. It offers peace of mind, solid repair/replacement support, and good in-store access.

Only had to use them once since 2017 and it was flawless, highly recommend getting this as added protection

There was no doubt... Anything electronic - needs protection. Inevitably, when the manufacturer's warrantee experience, things go out. I think that most companies use products to manufacturer things now (using cheaper materials) that actually have a shorter shelf and functional life. Like replacing metal gears with plastic, or lesser grades of wires, etc. For the price, this is the lesser of two costs, and no hassles and long phone calls with some frustrating system. They simply replace it. Done!

I absolutely love this music player!! It's just what i need for my guest bedroom!

I got this to give piece of mind incase something does go wrong.

This bad larry really pushes some big sound out, and i really appreciate the separate zone. I wired a separate set of speakers in the garage and outside on zone 2 and it can play from a source independent from zone one at a different volume level.

Really good protection plan for my Victrola. Can’t wait to use it in just a few days.

[Employee of bestbuy] Absolutely Fantastic product! Definitely worth the money. Perfect for the bedroom. You can really hear the sound travel. It truly gives that 7.1.4 surround feel. Its an amazing listening experience. Its also great for when I focus on dialog versus the background sound affects (like gunshots, crashes, or explosions)

I like my Denon. But the analog input options are pathetic. Only 2? They must think nobody uses a turntable, tape deck, or analog CD player anymore, and that's not true. I use them and lot of others do. We analog lovers have been left in the dust of a techno-obsessed world. I miss the old days when quality was a priority.

I haven't needed to use this particular plan yet and hope to not have that experience, but appreciate the security and peace of mind having it provides. With other items in the past I have used Geek Squad service through purchased protection plans and it was excellent. Quick service and you are back to enjoying your product.

For the money this is a jewel. I love the quality of sound it produces and all of the selection one can adjust within the unit for sound and performance

Onkyo always does what is needed. And when you buy here Best Buy with all specialist support. Plus all concerns or questions, answers. suggestions is a no-brainer. I love to have these two stores always for my electronics. collecting rewards and points from this last purchase. I get a new TV 65 for a bedroom.

Always get a warranty and of course Geek Squad Rocks when it comes to helping its customers with any issues.

Excellent Stereo. I use the AI functionality and I love the way it sounds.

Geek squad warranty is the best money you can spend on upper price range electronics. My 4 year old TV went bad and Best Buy issued me a credit that was as much as I paid for it, and there was no charge for the service calls. External circuit boards in these new TVs are reasonably priced, but if the circuit board in the screen takes a dump as mine did, then it becomes a throw away, as a screen costs more than a new TV.